Cathy A. Butler
12136 Via De Palmas Dr. Moreno Valley,CA
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
8
8
years of professional experience
Work History
Sales Associate/Customer Service
JCPenney
Tulsa, OK
10.2008 - 07.2010
- Unloaded Merchandising Truck
- Set up merchandising displays and back stocked
- Point of sale scanning, pricing, inventory
Lead Supervisor
International Risk and Management Associates (RAM)
Tulsa, OK
03.2007 - 08.2008
- Scheduling, hiring and managing 25 employees
- compiled progress reports
- Attained Security Clearance
- Provided aid/ customer service to airport handicap
- Verified passenger tickets
- Dispatched employees to needed areas
Bookkeeper
Longs Drug Store
Long Beach, CA
09.2004 - 02.2006
- Data Entry Clerk, ledger entry and filing
- Submitted inventories and completed supply orders
- Audited daily cash
- Answered phones and provided customer service
Sales Associate
Miners ACE Hardware
Grover Beach, CA
06.2002 - 09.2003
- Experienced Cashier
- Closed out cash drawers and receipts
- Answered phones
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
CA Real Estate License
Lumbleau Real Estate School
Riverside, CA01-1998
Liberal Arts Coursework -
Riverside Community College
Riverside, CA04-1997
Skills
- Product Sales
- Business Development
- Upselling
- Customer Needs Assessment
- Retail loss prevention
- Payment Processing
- Cash Handling Accuracy
- Merchandise Display
- Guest Relations
- Reliable and punctual
- Inventory control procedures
Timeline
Sales Associate/Customer Service
JCPenney
10.2008 - 07.2010
Lead Supervisor
International Risk and Management Associates (RAM)
03.2007 - 08.2008
Bookkeeper
Longs Drug Store
09.2004 - 02.2006
Sales Associate
Miners ACE Hardware
06.2002 - 09.2003
CA Real Estate License
Lumbleau Real Estate School
Liberal Arts Coursework -
Riverside Community College
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