Cathy Minnich

Manage independent bed and breakfast properties on the Jersey Shore

Oversee all aspects of hotel management including hiring, training and coaching employees

Manage all aspects of food and beverage operations including purchasing

Responsible for all revenue management responsibilities including setting rate structure and interface with OTAs

Daily interactions with hotel guests including reservations, booking all group business for three (3 ) hotels and handling guest check-in; check-out and guest satisfaction

• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Managed team of sales representatives, providing guidance, coaching and support.
• Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
• Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
• Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
• Managed complex negotiations with key accounts resulting in long-term contracts that bolstered annual revenue figures significantly.
• Wrote and presented extensive marketing and sales plan for $10M property
• Assisted in property budget preparation and tracking

• Opened a newly purchased wedding and event venue and built a book of business from opening.
• Marketed and sold weddings and corporate events set rate strategy and negotiated all contracts.
• Hired, trained and coached all staff including third party caterers.
• Provided service as day of coordinator for all events including developing itineraries for each event to ensure smooth execution and guest satisfaction.

• Developed a portfolio of clients and maintained relationships with customers and suppliers through account development.
• Extensive experience with cold calling and closing new customers
• Assessed customer travel and meeting needs, developed RFP's and sourced venues to suit the needs of each client
• Negotiated client hotel contracts and provided timely follow up to ensure customer satisfaction
• Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.

• Developed high-performing sales teams through targeted recruitment, training, mentoring, and coaching activities.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
• Maximized profitability with effective pricing structures, aligning offerings with market demand while maintaining competitive positioning.

• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
• Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
• Followed up on delinquent tenants and coordinated collection procedures.
• Maintained original leases and renewal documents in digital and hardcopy format for property management office.
• Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
• Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
• Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
• Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.