Catie Eubank
Portland,OR
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Coffee Rush
07.2023 - 06.2024
- Made cafe drinks (hot,iced or blended): flavored lattes, mochas, cappuccino's, blended espresso, milkshakes, cold brew, smoothies, Italian sodas, teas, energy drinks, etc.
- Used POS system (toast) to enter orders and process payments.
- Memorized recipes, measurements and menu items.
- Restocking: coffee beans, syrups, cups/lids/straws/sleeves, chocolate powders, breakfast foods, pastries, 1lb coffee bean bags.
- Making whip cream & cleaning/charging the container.
- Nightly closing tasks: shut down/clean all machines, wash dishes, sweep/mop, take out garbage & recycling, restock.
- Worked alone primarily, unless it was an opening shift (5am).
Server/Hostess
Kizuki Ramen & Izakaya
12.2022 - 07.2023
- Performed nightly closing duties: sweeping/mopping, running dishwasher, server/expo restock (to-go bags/cups/silverware), setting tables, cleaned/restocked bathrooms.
- Explained menu items and suggested appropriate options for allergy concerns, or personal preference.
- Operated POS system (toast) to take orders, process payments, to-go orders, gift cards.
- Answered customer questions/requests via phone and in-person.
- Packaged to-go orders, ran meals and drinks out to guests, bussed/sanitized/reset tables.
Lead Hostess/Food Runner
Oswego Grill
02.2021 - 09.2022
- Managed guest waitlists effectively, minimizing wait times.
- Assisted management with training/evaluating new host/hostess staff members.
- Took reservations and to-go orders by phone, answered all customer questions.
- Used downtime to restock/clean bathrooms (soap, toilet paper, hand towels), fold silverware, Bussed/sanitized/reset tables.
- Developed strong rapport with guests.
- Delivered meals, appetizers and drinks to tables promptly. Took orders when needed.
- Controlled flow/pace of seating. Distributed tables equally among servers.
- Prepped for large Banquet parties.
Server
Canfield Place Senior Living
11.2019 - 11.2020
- Took the Residents orders, served meals, snacks and beverages.
- Bussed/sanitized/reset tables. Restocked kitchen and dining room as needed.
- Delivered room service orders, collected empty trays, cups and trash.
- Made Residents breakfast parfaits, sandwiches, smoothies, milkshakes.
- Shut down and cleaned soda/juice/coffee machines daily, swept, mopped, and vacuumed kitchen/dining room areas.
- Set up dining room for special events and holiday parties.
- Created warm relationships with the Residents and their family.
Education
Psychology (Transfer Student)
Portland Community College
Portland, ORSkills
- Menu Memorization
- Team Player
- Personable & Outgoing
- Upselling
- Leader
- Beverage/Food Preparation
- Punctual
- Guest Relations
- Detail Oriented
- Patience & Empathy
- High-volume dining
- Persuasive Sales
Certification
- Food Handlers Card.
Timeline
Barista
Coffee Rush
07.2023 - 06.2024
Server/Hostess
Kizuki Ramen & Izakaya
12.2022 - 07.2023
Lead Hostess/Food Runner
Oswego Grill
02.2021 - 09.2022
Server
Canfield Place Senior Living
11.2019 - 11.2020
Psychology (Transfer Student)
Portland Community College