Catina Carter

• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a work environment and high employee satisfaction. positive
• Assisted in recruiting, hiring, and training team members.
• Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
• Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Oversaw management of 3 properties while providing general service to tenants.
• Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
• Partnered closely with management team in setting strategic goals for occupancy rates, revenue growth, and overall property enhancement.

• Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
• Managed lease renewals strategically to minimize turnover risks while balancing rent increases with market conditions for optimal revenue generation.
• Developed long-term relationships with local businesses, resulting in increased referrals and enhanced community reputation for managed properties.
• Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
• Conducted property visits to assess curb appeal, office upkeep, and maintenance activities.
• Communicated effectively with owners, residents, and on-site associates.
• Monitored and tracked payments and expenses, providing timely and accurate financial reports.
• Delivered emergency 24-hour on-call service for tenants on building issues.

• Responded to Common Area Maintenance (CAM) inquiries.
• Delivered emergency 24-hour on-call service for tenants on building issues.
• Conducted regular inspections of both interior and exterior of properties for damage.
• Collected and maintained careful records of rental payments and payment dates.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
• Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

.

• Streamlined the leasing process with efficient application processing, background checks, and lease negotiations for 10 sites.
• Coordinated appointments to show marketed properties.
• Kept properties in compliance with local, state, and federal regulations.
• Collected and maintained careful records of rental payments and payment dates.
• Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
• Monitored timely receipt and reconciliation of rent collections in accordance with the landlord and resident statutes.
• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Delivered emergency 24-hour on-call service for tenants on building issues.