Catina Price
Dallas,TX.
Summary
Positive Regional Operations Manager with an optimistic attitude toward striving to be the best in terms of performance and customer satisfaction. Proficient at carrying out regular operational reviews and leading regional management teams. Knowledge of budgeting, succession planning and performance management. Hands-on Regional Operations Manager with exceptional gifts in budgetary and cost control. Adaptable and versatile to oversee multiple locations. Exceptionally skilled at motivating location managers to perform duties and achieve highest potential. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Regional Operations Manager
Trinity Multifamily
05.2018 - Current
- Streamlined regional operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Managed a team of diverse employees, fostering a positive work environment that encouraged collaboration and professional growth.
- Optimized logistics management, resulting in reduced delivery times and improved inventory control.
- Implemented cost-saving measures, leading to significant reductions in operational expenses.
- Maintained high safety standards throughout the region, minimizing accidents and incidents.
- Oversaw multiple facility expansions, ensuring timely completion within budget constraints.
- Increased employee retention by implementing comprehensive training programs and opportunities for advancement.
- Collaborated with sales teams to develop strategies for increasing market share and revenue growth.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
Community Manager
Sunquest Properties
04.2017 - 10.2018
- Enhanced online community engagement by creating and implementing tailored content strategies.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Developed a comprehensive communication plan to streamline internal processes and ensure consistent messaging across platforms.
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Implemented analytics tools to track community performance, identifying areas for improvement and adjusting strategies accordingly.
- Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
- Established strategic partnerships with relevant organizations, expanding the reach of the community and generating new opportunities for collaboration.
- Assisted in recruitment efforts by showcasing company values and benefits through engaging content targeted at potential candidates.
- Promoted a positive company culture within the online community by highlighting employee achievements and sharing team success stories.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Managed volunteer programs within the community, recognizing contributions made by individuals towards achieving common goals.
- Championed diversity and inclusion efforts within the online community by creating safe spaces for open conversation and actively addressing any instances of discrimination or harassment.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
Property Manager
Standard Enterprises
07.2017 - 03.2018
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Property Manager
Ledic Management Group
03.2014 - 07.2017
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
- Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
Education
High School Diploma -
Sicily Island High
Sicily Island, LA05.1990
Skills
- Staff Supervision
- Excellent Interpersonal Skills
- Federal Regulations
- Report Writing Experience
- Outstanding Communication Skills
- Budget Knowledge
- Strategic Planning
- Expense Tracking
- Inventory Monitoring
- Time Management
- Organizational Skills
- Standard Operating Procedures
- Risk Management
- Cross-functional Collaboration
- Staffing Oversight
- Compliance Management
- Knowledge of Performance Tracking
- Environmental Compliance
- Safety Protocols
- Operational Efficiency
- Problem Solving
- Microsoft Office Suite
- Quality Assurance
- Workforce Planning
- Resource Allocation
- Team Leadership
- Adaptability
- Forecasting
- Data Analysis
- Performance Metrics
- Facility Management
- Project Management
- Budget Management
- Decision Making
- Customer Service
- Continuous Improvement
- Business Development
- Customer Service Management
- Employee Development
- Business Forecasting
Accomplishments
- Resolved product issue through consumer testing.
- Achieved Manager Objectives by completing Property Management tasks with accuracy and efficiency.
- Supervised team of over 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of over 10 staff members.
- Achieved positive results through effectively helping with all aspect of management..
Certification
Certifications and Licenses
- COS
- TCS
- Driver's License
Awards:
- Manager of the Year (July, 2013)
- Manager over 300+ (2018 & 2019)
- Regional of the Year (Nov. 2021)
Timeline
Regional Operations Manager
Trinity Multifamily
05.2018 - Current
Property Manager
Standard Enterprises
07.2017 - 03.2018
Community Manager
Sunquest Properties
04.2017 - 10.2018
Property Manager
Ledic Management Group
03.2014 - 07.2017
High School Diploma -
Sicily Island High
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