With a strong focus on strategic planning and execution, consistently delivering successful outcomes in diverse industries. Expertise lies in aligning program goals with business objectives, effectively managing cross-functional teams, and driving efficiency improvements. Proven track record of delivering projects on time, within scope, and under budget while ensuring high stakeholder engagement and satisfaction. Passionate about optimizing processes and leading high-performance teams to achieve continuous improvement.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Program Manager, Graduate Medical Education
University of Tennessee Health Science Center
2014.07 - Current
Managed multiple residency and fellowship programs, ensuring compliance with ACGME standards and institutional policies for both accredited and non-accredited programs
Conducted interviews and evaluated international physicians for board certification eligibility, facilitating their transition into the program
Collaborated with international affairs to manage visa and green card applications for international physicians, ensuring compliance with immigration regulations
Implemented strategies to enhance program metrics and milestones, including improving clinical competency, educational outcomes, research and scholarly activity, board certification pass rates, patient care and safety, and fellow satisfaction and retention
Developed and managed a $150,000 program budget
Oversaw the recruitment process, interviewed candidates, and managed onboarding procedures
Created and managed schedules, ensuring accurate timekeeping and adherence to duty hour regulations
Worked collaboratively with program leadership to align program activities with strategic goals
Made critical decisions in the absence of program leadership
Trained and mentored administrative staff
Provided certified notary services as required.
Program Coordinator
Le Bonheur Children’s Hospital
2010.07 - 2014.06
Assisted in the management of residency and fellowship programs, providing administrative support and ensuring compliance with accreditation standards
Supported the recruitment and evaluation of candidates
Assisted with the visa and green card application processes
Monitored and reported on program metrics and milestones
Managed schedules for residents and fellows
Organized program-related events
Assisted in training new administrative staff.
Education
MBA -
Middle Tennessee State University (MTSU)
Murfreesboro, TN
08.2025
Bachelor of Science in Healthcare Administration -
University of Phoenix
Memphis, TN
06.2014
Skills
Graduate Medical Education (GME) Program Management
Accreditation Compliance (ACGME and Non-Accredited Programs)
International Physician Recruitment and Onboarding
Visa and Green Card Application Processes
Program Metrics and Milestone Improvement
Budgeting and Financial Oversight
Recruitment, Interviewing, and Candidate Evaluation
Scheduling and Timekeeping
Stakeholder Collaboration
Administrative Staff Training
Faculty Appointment Management
Decision-Making and Leadership
Notary Services
Software: Rad Primer, Stat Dx, PACS (Picture Archiving and Communication System), New Innovations, ERAS, Microsoft Office Suite, IRIS, Kronos. and Adobe Acrobat
Data Analysis: Proficient in data collection, analysis, and reporting in Power BI
Communication Tools: Zoom, Microsoft Teams, Cisco Webex, WhatsApp
Certification
Notary Public, 06/2027
Affiliations
American Board of Radiology (ABR)
American College of Radiology (ACR)
National Resident Matching Program (NRMP)
Accreditation Council for Graduate Medical Education (ACGME)
Society of Pediatric Radiology (SPR)
Association of Program Coordinators in Radiology (APCR)
References
Available upon request.
Timeline
Program Manager, Graduate Medical Education
University of Tennessee Health Science Center
2014.07 - Current
Program Coordinator
Le Bonheur Children’s Hospital
2010.07 - 2014.06
MBA -
Middle Tennessee State University (MTSU)
Bachelor of Science in Healthcare Administration -
University of Phoenix
Notary Public, 06/2027
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