Catina Scott
Columbia,MD
Summary
Seasoned Assistant Superintendent at MDOT MTA, adept in fostering subcontractor relationships and ensuring operational excellence. Excelled in organizational management and adaptive leadership, significantly enhancing cross-functional teamwork and operational efficiency. Demonstrated proficiency in problem-solving and professional communication, contributing to a cohesive transit system.
Overview
20
20
years of professional experience
Work History
Assistant Superintendent
MDOT MTA
07.2022 - Current
- Developed strong relationships with subcontractors, fostering collaboration and smooth coordination of work efforts.
- Maintained safety onsite and upheld all OSHA regulations by [Action].
- Supported project coordination and smooth workflow by coordinating materials, and contractor actions.
- Supervise operators, dispatchers starters and technicians
- Plan day-to-day activities needed to ensure successful operations of the division.
- Work together with other modes of transportation to coordinate a transit system that reflects MTA mission statement.
- weekly payroll
- Collect and report operating performance data for assigned division.
- Conduct disciplinary hearings and base level grievances
- Assign equipment to operators
- assist with budget and expenses at division level
Transit Bus Operator
MDOT MTA
08.2019 - 07.2022
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Follow all state and federal transit rules and guidelines, have some knowledge of transit coach engine functions
Operations Control Center Supervisor
MDOT MTA
06.2016 - 08.2019
- Facilitated change management processes during organizational restructuring or technology upgrades, minimizing disruption to daily activities.
- Developed contingency plans for potential emergencies, ensuring minimal downtime during unexpected events
- Collaborated with various departments to troubleshoot operational issues, resulting in improved cross-functional teamwork.
- Enabled smoother transitions between shifts through clear documentation of ongoing tasks and proper handover procedures.
- Provided guidance for new hires during their onboarding period, setting expectations for roles, responsibilities, and work standards.
- Directly supervise operators and other personal via phone and/or using the AVL (Automatic Vehicle Location) system
- Monitor on time performance of transit buses
Transit Bus Operator
MDOT MTA
09.2004 - 06.2016
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Provided exceptional customer service, addressing rider concerns with patience and professionalism.
- Fostered a positive work environment by participating in team-building activities, sharing knowledge with colleagues, and maintaining a respectful attitude toward all passengers and coworkers.
Education
No Degree - Business Administration And Management
Strayer University
Hanover06-2026
Skills
- Adaptive thinking to exercise good leadership
- Ability to efficiently communicate clearly
- Problem-solving abilities
- Multitasking Abilities
- Organizational Management
- Professionalism
- Time management abilities
Timeline
Assistant Superintendent
MDOT MTA
07.2022 - Current
Transit Bus Operator
MDOT MTA
08.2019 - 07.2022
Operations Control Center Supervisor
MDOT MTA
06.2016 - 08.2019
Transit Bus Operator
MDOT MTA
09.2004 - 06.2016
No Degree - Business Administration And Management
Strayer University
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