Catina Vaughn
Stockbridge,GA
Summary
Dynamic Consumer Loan Officer with proven expertise at Lendmark Financial in loan processing and risk assessment. Skilled in client engagement and debt resolution strategies, I foster strong customer relationships while delivering tailored financial solutions. Adept at evaluating credit and ensuring compliance, I consistently enhance client satisfaction and streamline loan operations.
Overview
10
10
years of professional experience
Work History
Consumer Loan Officer
Lendmark Financial
01.2023 - Current
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Developed strong relationships with customers through high levels of customer service.
- Processed loan applications and monitored progress from start to finish.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
Logistics Specialist
Nippon Express USA
05.2015 - 07.2021
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Worked with customers to integrate processes and correct issues.
- Provided customers with status updates for tracked packages.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Issued timely and accurate responses to both internal and external inquiries.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
Education
Associate of Applied Science - Business Management
Atlanta Technical College
Atlanta, GA05-2022
Skills
- Loan Processing Expertise
- Debt Resolution Strategies
- Client Engagement
- Risk Assessment
- Document Evaluation
- Credit Evaluation
- Clear and Concise Writing
- Invoice Reconciliation
- Appointment Coordination
- Professional Communication
- Supportive Team Participant
- Effective Multitasking
Timeline
Consumer Loan Officer
Lendmark Financial
01.2023 - Current
Logistics Specialist
Nippon Express USA
05.2015 - 07.2021
Associate of Applied Science - Business Management
Atlanta Technical College
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