Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.
Overview
4
4
years of professional experience
Work History
Bartender
Casino Queen
2023.10 - Current
Proficient in crafting and recommending creative cocktails, leveraging extensive knowledge of liquors, and mixology techniques to enhance customer satisfaction while simultaneously crafting drinks for waitresses
Thrives in fast-paced nightlife environments, working extended graveyard shifts until 4 am with sustained energy, attentiveness, and professionalism
Skilled in executing opening and closing procedures, including inventory management, cash handling, and maintaining bar cleanliness and organization
Bartender and Bottle Waitress
Activated bar and Slots
2022.10 - 2023.05
Demonstrated expertise in crafting and recommending creative and unique cocktails, leveraging in-depth knowledge of various liquors, flavor profiles, and mixology techniques, resulting in exceptional customer satisfaction
Proactively upsold high-end liquors and premium beverage options, effectively increasing revenue and enhancing the overall bar experience for patrons
Skillfully crafted hookahs, ensuring a pleasurable and enjoyable experience for customers by selecting premium tobacco blends, managing heat distribution, and providing excellent customer service
Thrived in a fast-paced nightlife environment, working long hours until 6 am, while maintaining a high level of energy, attentiveness, and professionalism
Successfully executed opening and closing procedures, including inventory management, cash handling, and ensuring cleanliness and organization of the bar area.
Waitress
Bally’s Sports Live – BallPark Village
2022.05 - 2022.11
Catered to families, large parties and intimate tables while providing a memorable experience at Ball Park Village
Familiarized myself with game day schedules for baseball, football, WWE and other events in town
Advertised and sold tickets for BallPark Village hosted festivals and events (New Years Eve, Halloween etc.)
Maintained high sales each shift by upselling alcohol, familiarizing myself with a rotating menu while offering critique on food tasting as it pertained to customer liking.
Bartender and Bottle Waitress
Shisha Lounge
2021.10 - 2022.08
Enthusiastically welcomed customers into the establishment and to their designated table while offering them a unique selection from our varying menus (Hookah, cocktails, bottle service and food)
Familiarized myself with 15+ different shisha make and flavorings for customer liking
Upsold alcohol to customers to increase sales and offer a more appealing selection
Marketed and promoted establishment and/or all events on a daily basis
Crafted cocktails for guests while offering them a unique experience of house special cocktails.
Waitress and Hostess
Rosalita’s Cantina
2020.03 - 2020.10
Organized tabling for party reservations, diligently seating them at an appropriate setting
Equipped to work with computerized operating system for processing food orders and handling payments
Managed a section of several tables in varying sections while offering a fun experience in downtown St
Louis.
Education
Master of Health Administration -
Saint Louis University
St. Louis, Missouri
05.2024
Bachelor of Science Health Management and Policy -
Saint Louis University
St. Louis, Missouri
05.2024
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Clear and effective communication
Team player attitude
Outgoing Personality
Cleanliness and hygiene
Payment Processing
Menu Memorization
Suggestive Selling
Certifications And Licensure
On-Premise BASSET Alcohol Certification (Activated bar and slots)
Timeline
Bartender
Casino Queen
2023.10 - Current
Bartender and Bottle Waitress
Activated bar and Slots
2022.10 - 2023.05
Waitress
Bally’s Sports Live – BallPark Village
2022.05 - 2022.11
Bartender and Bottle Waitress
Shisha Lounge
2021.10 - 2022.08
Waitress and Hostess
Rosalita’s Cantina
2020.03 - 2020.10
Master of Health Administration -
Saint Louis University
Bachelor of Science Health Management and Policy -
Saint Louis University
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