Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catoria Lott

Jackson,MS

Summary

Dynamic professional with a strong background in customer service and claims processing, notably at BroadPath Healthcare. Skilled in CRM software and complaint handling, I excel in environments requiring attention to detail and a customer-focused approach. Proven track record of enhancing customer satisfaction and streamlining operational efficiencies.

Overview

16
16
years of professional experience

Work History

ESI Pharmacy CSR

BroadPath Healthcare
01.2022 - 07.2024

Refilling prescriptions for a home delivery company.

Making sales between our pharmacy and retail pharmacies .

Room Inspector

Hilton Garden Inn Hotel
01.2019 - 03.2020

Inspecting rooms to make sure they in good standards .

Caregiver

Beau Ridge Memory Care
07.2018 - 12.2018

Taking care of elderly patients with memory loss .

Inspector

Manpower Staffing
01.2016 - 07.2017

Inspecting car parts on the assembly line .

Claims Processor

Mississippi Filing Systems
06.2008 - 12.2011

US IMB-CRT to adjudicate State Health Plan claims payment for professional and

instructional billing types for providers.

Education

Diploma - General Studies

Provine High School
Jackson, MS
05.2008

Skills

  • Call center experience
  • Customer Focus
  • Complaint Handling
  • CRM Software

Sales

Timeline

ESI Pharmacy CSR

BroadPath Healthcare
01.2022 - 07.2024

Room Inspector

Hilton Garden Inn Hotel
01.2019 - 03.2020

Caregiver

Beau Ridge Memory Care
07.2018 - 12.2018

Inspector

Manpower Staffing
01.2016 - 07.2017

Claims Processor

Mississippi Filing Systems
06.2008 - 12.2011

Diploma - General Studies

Provine High School

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Catoria Lott