Summary
Overview
Work History
Education
Skills
Timeline
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Catriece Abdullah

Decatur,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

1st Assistant Manager

Vineyard McDonald's
07.2023 - Current
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Improved safety procedures to create safe working conditions for workers.
  • Onboarded new employees with training and new hire documentation.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

1st Assistant Manager

Family Dollar
09.2021 - 04.2023
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained inventory accuracy by conducting regular audits and overseeing stock management practices.
  • Delegated tasks effectively among team members to balance workload, reduce stress levels, and promote a collaborative working environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved overall customer satisfaction by addressing and resolving complaints in a timely manner.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Trained new hires on company policies, procedures, and systems, ensuring smooth onboarding process for all team members.

Education

Associate of Applied Science - Massage Therapy

High Technical Institute
Brooklyn Park, MN
07.2023

High School Diploma -

William A. Wirt
Gary, IN
06.1990

Skills

  • Business Administration
  • Marketing knowledge
  • Team motivation
  • Performance reviewing
  • Employee Performance Evaluations
  • Shift Scheduling
  • Problem Resolution
  • Team Leadership
  • Employee Coaching and Mentoring
  • Computer Skills
  • Staff Training
  • Hiring and Training
  • Money Handling
  • Negotiation and Conflict Resolution
  • Customer Relations

Timeline

1st Assistant Manager

Vineyard McDonald's
07.2023 - Current

1st Assistant Manager

Family Dollar
09.2021 - 04.2023

Associate of Applied Science - Massage Therapy

High Technical Institute

High School Diploma -

William A. Wirt

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Catriece Abdullah