Catrina Colbert
Detroit,MI
Summary
Driven by a strong work ethic and exceptional attention to detail, I enhanced team productivity and guest satisfaction at Corewell Health through effective sanitation protocols and team collaboration. My expertise in staff training and development, coupled with a proven ability to improve operational efficiency, positions me as a valuable asset to any employer seeking to elevate their housekeeping standards.
Overview
23
23
years of professional experience
Work History
Lead Environmental Services Housekeeper
Corewell Health
Grosse Pointe, MI
11.2021 - Current
- Enhanced team communication and collaboration by conducting regular meetings and providing clear expectations for each team member.
- Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
- Streamlined daily tasks for a more efficient workflow, resulting in increased productivity within the housekeeping team.
- Facilitated cross-training among staff members in order to improve coverage during peak periods or unexpected absences effectively.
- Conducted regular room inspections to verify compliance with housekeeping standards.
VDU Housekeeping Aide
Autumn Woods Health Care
Warren,MI
11.2017 - 12.2019
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Lead Gp12 Inspection
Advanced Assembly Products
Hazel Park, MI
08.2015 - 01.2017
- Maintain quality and standards by approving incoming materials.
- Record the final results of finish products.
- Responsible for opening and closing building.
Dietary Aide
Sinai Grace Hospital
Detroit, MI
06.2011 - 11.2013
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
Housekeeping Room Attendant
Harper Hospital
Detroit, MI
08.2007 - 07.2011
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Housekeeper
Receiving Hospital
Detroit, MI
09.2005 - 07.2011
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Rehabilitation Technician
Rehabilitation Institute of Michigan
Detroit, MI
05.2001 - 09.2005
- Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.
- Supported patients during physical therapy sessions, providing encouragement and motivation for continued progress.
- Established collaborative relationships with patients through consistent and meaningful communication.
- Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
Education
St Clair Shores Adult Education
St Clair Shores,MISkills
- Sanitation protocols
- Chemical handling knowledge
- Infection control expertise
- Work Prioritization
- Task Delegation
- Customer Service
- Cleaning practices
- Customer service-focused
- Training and mentoring
- Staff Training and Development
- Customer Relationship Management
- Staff Scheduling
- Strong Work Ethic
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
Timeline
Lead Environmental Services Housekeeper
Corewell Health
11.2021 - Current
VDU Housekeeping Aide
Autumn Woods Health Care
11.2017 - 12.2019
Lead Gp12 Inspection
Advanced Assembly Products
08.2015 - 01.2017
Dietary Aide
Sinai Grace Hospital
06.2011 - 11.2013
Housekeeping Room Attendant
Harper Hospital
08.2007 - 07.2011
Housekeeper
Receiving Hospital
09.2005 - 07.2011
Rehabilitation Technician
Rehabilitation Institute of Michigan
05.2001 - 09.2005
St Clair Shores Adult Education