Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Caue Machado

Park City,UT

Summary

Head Bartender with background in high-volume service environments. Strengths include exceptional knowledge of mixology, inventory management, and customer service. Demonstrated ability to lead bartending teams while creating positive guest experiences and maintaining operational efficiency. Notable for improving cocktail menu offerings and enhancing overall bar performance.

Overview

9
9
years of professional experience

Work History

Manager

Red Rock Brewing
Park City, UT
10.2023 - 02.2025
  • Implemented quality control measures to uphold company standards.
  • Managed risk by developing and implementing effective risk management strategies.
  • Ensured compliance with regulatory requirements and industry standards.
  • Resolved customer complaints and issues promptly, maintaining a positive brand image.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Collected cash sales from employees to properly tip each server after shift.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Provided leadership during times of organizational change or crisis situations.

Server

Red Rock Brewing
Park City, UT
11.2020 - 02.2025
  • Assisted in training new servers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Served food and beverages to patrons and confirmed complete orders.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Took orders from customers accurately and in a timely manner.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Followed health safety guidelines when preparing and serving food products.
  • Trained new employees to perform duties.

Barback

The Spur
Park City, UT
01.2019 - 09.2020
  • Assisted with opening and closing procedures, including cleaning and restocking.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Assisted bartenders by stocking beer, wine, liquor, and other bar items.

Head Bartender

PJ Clarke's
Rio, RJ
03.2016 - 01.2018
  • Greeted frequent visitors by name and explained new promotions.
  • Created signature beverages to increase revenue and patron loyalty.
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
  • Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
  • Assigned bartenders to specific tasks and duties throughout the shift.
  • Organized bar staff scheduling, including vacation time requests and sick days.

Education

Bachelor of Science - Law

LAW SCHOOL GETULIO VARGAS
Brazil, IN
02-2017

Bachelor of Science - Marketing Management

FACHA MARKETING SCHOOL
Brazil, IN
07-2015

Skills

  • Bar management
  • Inventory management
  • Customer service
  • Employee training
  • Risk management
  • Customer engagement
  • Strong communication skills
  • Foreign language proficiency
  • Staff management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual

Timeline

Manager

Red Rock Brewing
10.2023 - 02.2025

Server

Red Rock Brewing
11.2020 - 02.2025

Barback

The Spur
01.2019 - 09.2020

Head Bartender

PJ Clarke's
03.2016 - 01.2018

Bachelor of Science - Law

LAW SCHOOL GETULIO VARGAS

Bachelor of Science - Marketing Management

FACHA MARKETING SCHOOL

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Caue Machado