C'Aundria Burgess

Dynamic Customer Service Representative with proven expertise in problem-solving and critical thinking, honed at Connect For Health Colorado. Excelled in enhancing user experiences and securing confidential information, demonstrating advanced computer proficiency and exceptional active listening skills. Achieved significant improvements in customer satisfaction and efficiency in high-stress environments. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.