Summary
Overview
Work History
Skills
Timeline
Generic

Cavalyn Collins

Leander,TX

Summary

Dynamic Assistant Property Manager known for maximizing productivity and ensuring efficient task completion. Proficient in managing tenant relations, overseeing lease agreements, and coordinating maintenance activities. Exceptional skills in communication and time management contribute to enhanced operational efficiency and tenant satisfaction. Committed to driving service excellence and improving property outcomes.

Overview

5
5
years of professional experience

Work History

Assistant Property Manager

Avita Property Management
08.2024 - Current
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Assisted property manager in leasing and marketing activities.
  • Handled security deposit refunds.
  • Handled resident complaints and expedited maintenance requests.
  • Escalated critical issues to property manager to promote immediate resolution.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Collected first month's rent along with security deposit prior to move-in date.
  • Conducted market research to determine competitive rental rates for properties.

Leasing Consultant

Waterton
07.2023 - 08.2024
  • Conducted background checks on applicants.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Maintained accurate records of prospective renters, applications and leases.
  • Handled incoming calls regarding availability of units, pricing information and other inquiries.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.

Concessions and Setup

THE PAC
05.2020 - 08.2023
  • Managed concession operations, providing high-quality customer service and handling cash transactions with integrity.
  • Maintained precise inventory records, contributing to the effective tracking and management of concession supplies.
  • Supported event operations by setting up and dismantling court equipment and executing thorough cleaning procedures for facility readiness.

Merchant/Agent Support

ORANGEPAY
01.2023 - 05.2023
  • Addressed and resolved technical inquiries related to credit card processing equipment, maintaining operational continuity and customer satisfaction.
  • Facilitated new account setups by accurately entering banking details, contributing to a streamlined onboarding process.
  • Provided timely and effective responses to email queries regarding payments and daily transactions, delivering thorough customer support.

Skills

Team collaboration

  • Professional demeanor
  • Microsoft Office proficiency
  • Telephone and email etiquette
  • Building inspections
  • Effective communication
  • Customer service excellence
  • Eviction process management
  • Lease administration
  • Record keeping practices
  • Tenant relations management
  • Property leasing strategies
  • Data entry accuracy
  • Time management skills
  • Attention to detail
  • Conflict resolution techniques
  • Market research analysis
  • Payment processing efficiency

Timeline

Assistant Property Manager

Avita Property Management
08.2024 - Current

Leasing Consultant

Waterton
07.2023 - 08.2024

Merchant/Agent Support

ORANGEPAY
01.2023 - 05.2023

Concessions and Setup

THE PAC
05.2020 - 08.2023

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