Jazzmine Garner
Wilmington,DE
Summary
Customer service professional prepared to enhance team performance and customer satisfaction. Background includes managing customer service operations and optimizing workflows for better efficiency. Known for fostering collaboration and adapting to dynamic environments. Brings expertise in conflict resolution and team leadership.
Overview
17
17
years of professional experience
Work History
Assistant Property Manager
InterSolutions
Wilmington, DE
10.2025 - Current
- Assisted in managing tenant communications and addressing inquiries effectively.
- Supported lease administration by preparing documents and conducting tenant screenings.
- Monitored rent collections and maintained accurate records of transactions.
- Facilitated move-in/move-out processes, ensuring compliance with lease terms.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Assisted customers with inquiries and resolved issues efficiently.
- Processed customer transactions using CRM software to ensure accuracy.
Assistant Property Manager
Evergreen Management Group
Newark, DE
12.2023 - 08.2025
- Coordinated property maintenance requests, ensuring timely resolution of issues.
- Conducted property inspections to uphold standards and identify maintenance needs.
- Collaborated with vendors to schedule services and maintain property appearance.
- Implemented administrative procedures to enhance operational efficiency within the office environment.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
General Virtual Assistant
Caring Life Services
Philadelphia, PA
04.2021 - 07.2025
- Assisted clients in navigating healthcare services, improving access to necessary resources.
- Led initiatives to streamline communication between departments, enhancing overall operational effectiveness.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Processed patient registration and insurance verification, ensuring accurate information capture.
- Developed and executed marketing campaigns across digital platforms to enhance brand visibility.
- Managed social media accounts, increasing engagement through targeted content strategies.
- Demonstrated adaptability flexibility when managing multiple priorities shifting deadlines adjusting work plans accordingly meet evolving needs.
Leasing Consultant
Capano Management
Wilmington, DE
03.2021 - 07.2023
- Facilitated lease agreements and renewals, ensuring compliance with company policies and regulations.
- Conducted property tours, highlighting amenities to enhance resident engagement and satisfaction.
- Managed tenant inquiries, providing timely responses to foster positive relationships.
- Collaborated with marketing teams to develop promotional strategies for vacant units.
- Implemented electronic leasing systems, streamlining application processes and improving efficiency.
- Trained new leasing staff on operational procedures and customer service best practices.
- Analyzed market trends to adjust pricing strategies and optimize occupancy rates.
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Verified tenant incomes and other information before accepting lease applications.
Ortho/Dental Assistant
Rich Orthodontist
Philadelphia, PA
02.2014 - 06.2018
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Certified Preventative Dental Assistant
Dental Dreams LLC
Philadelphia, PA
05.2009 - 02.2014
- Assisted in patient preparation and management for dental procedures ensuring comfort and safety.
- Sterilized instruments and maintained compliance with infection control protocols to ensure a safe environment.
- Supported dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Explained treatment procedures and instructed patients on home care guidelines.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Education
Dental
Harris School of Business
Upper Darby, PAHigh School Diploma -
William Penn High School
Philadelphia, PA06-2004
Skills
- Administrative support
- Strong communication skills
- Property tours and inspections
- Telephone and email etiquette
- Data entry
- Customer relations
- Microsoft Excel
- Professional telephone demeanor
- Microsoft outlook
- Follow-up skills
- Paperwork processing
- Appointment scheduling
- Team development
Timeline
Assistant Property Manager
InterSolutions
10.2025 - Current
Assistant Property Manager
Evergreen Management Group
12.2023 - 08.2025
General Virtual Assistant
Caring Life Services
04.2021 - 07.2025
Leasing Consultant
Capano Management
03.2021 - 07.2023
Ortho/Dental Assistant
Rich Orthodontist
02.2014 - 06.2018
Certified Preventative Dental Assistant
Dental Dreams LLC
05.2009 - 02.2014
Dental
Harris School of Business
High School Diploma -
William Penn High School