Caycee Roberts
North Liberty,IA
Summary
Seasoned Operations Manager with a proven track record at Nordstrom Direct, specializing in driving efficiency and surpassing productivity goals through business planning and continuous improvement methodologies like kaizen. Adept at hiring, coaching, and developing high-performance teams, demonstrating exceptional decision-making and team mentoring skills.
Overview
11
11
years of professional experience
Work History
Operations Manager
Nordstrom Direct
Cedar Rapids, IA
10.2013 - Current
- Running day-to-day floor operations, making quick decisions to make changes to drive efficiency and meet productivity goals.
- Training and developing my own team, as well as new managers in the building, including weekly touch bases for development.
- Oversees hiring process for new staff members, conducting interviews and making hiring decisions.
Education
Cosmetology Degree -
Capri College
Cedar Rapids05-2012
High School Diploma -
Prairie High School
Cedar Rapids05-2010
Skills
- Business Planning
- Performance reporting and monitoring
- Continuous improvements: kaizen, 5S, GEMBA
- Hiring and coaching
- Team Mentoring
- Onboard Mentoring
- Decision-Making
Accomplishments
- Chosen by my senior leadership team to be part of the Now Coach program, which offers training and support to new leaders in the building
- We Extend Ourselves Award: Going above what is expected to offer support and mentoring to my peers
- I was chosen to present my Individual Development Plan to corporate leaders, and to be a point of contact for training on this topic in my building
- Offered and accepted a Production Control role in a back up capacity, looking at volume forcast to build plans as well as staff needed throughout the building
References
References available upon request.
Timeline
Operations Manager
Nordstrom Direct
10.2013 - Current
Cosmetology Degree -
Capri College
High School Diploma -
Prairie High School
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