Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cayden Grasyon

Mosinee,WI

Summary

Dedicated member service representative who enjoys working with members and making them feel comfortable and confident with their financial experience.

Overview

5
5
years of professional experience

Work History

Member Service Representative

Public Service Credit Union
Wausau, WI
01.2024 - Current
  • Process basic teller transactions.
  • Open new memberships and accounts, such as savings, checking, and certificates.
  • Help members solve online banking issues.
  • Balance debit/ATM card transactions, and cashier's checks for the credit union.
  • Prepare and mail out notices to members.
  • Pull credit for loans, calculate debt-to-income, and audit loan files.
  • Back office processing.
  • Set up wire transfers.
  • ACH balancing and transfers.

Member Service Representative

Brokaw Credit Union
Weston, WI
08.2022 - 01.2024
  • Processed basic teller transactions.
  • Answered phone calls.
  • Help with online banking issues.
  • Handled member complaints.

Bank Teller

Nicolet National Bank
Wausau, WI
06.2020 - 07.2022
  • Processed basic teller transactions.
  • Answered phone calls.
  • Balanced the vault.
  • Helped with online banking.
  • Handled customer complaints.

Education

Some College (No Degree) - Political Science

University of Minnesota
Minneapolis, MN

Some College (No Degree) - Political Science

University of Wisconsin Stevens Point
Stevens Point, WI

Skills

  • Customer service
  • Problem solving
  • Effective communication
  • Dispute resolution
  • Customer support
  • Complaint handling
  • Issue resolution
  • Product recommendations

Timeline

Member Service Representative

Public Service Credit Union
01.2024 - Current

Member Service Representative

Brokaw Credit Union
08.2022 - 01.2024

Bank Teller

Nicolet National Bank
06.2020 - 07.2022

Some College (No Degree) - Political Science

University of Minnesota

Some College (No Degree) - Political Science

University of Wisconsin Stevens Point