Cayla Baldwin
Cincinnati,OH
Summary
Dynamic Licensed Master Cosmetologist with a proven track record at Thairapy Salon Suites, excelling in client consultations and product knowledge. Enhanced salon revenue through effective upselling and personalized beauty care plans, while fostering strong client relationships. Committed to continuous learning and delivering exceptional hair conditioning and styling services.
Overview
9
9
years of professional experience
Work History
Master Cosmetologist
Thairapy Salon Suites
10.2019 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Restock workstations, inventory check list.
- Product knowledge and recommendations.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Licensed Master Cosmetologist
Sara’s Hair Boutique
03.2016 - 06.2019
- Assisted clients in selecting appropriate at-home care products based on their specific needs, leading to healthier hair between appointments.
- Conducted regular inventory assessments to maintain adequate supplies while minimizing waste and costs.
- Created a visually appealing retail display that effectively showcased the salon's featured products, encouraging impulse purchases and boosting sales revenue.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Education
Cosmetology License -
Paul Mitchell The School Cincinnati
Cincinnati, OHSkills
- Product Knowledge
- Clear communication
- Client consultation
- Hair conditioning and styling
Timeline
Master Cosmetologist
Thairapy Salon Suites
10.2019 - Current
Licensed Master Cosmetologist
Sara’s Hair Boutique
03.2016 - 06.2019
Cosmetology License -
Paul Mitchell The School Cincinnati
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