Overview
Work History
Education
Skills
Timeline
Generic

Cayla Driscoll

Lakewood,Ohio

Overview

7
7
years of professional experience

Work History

Dialysis Placement Coordinator

Cleveland Clinic
Cleveland, Ohio
02.2024 - Current
  • Coordinated discharge planning for patients admitted to Marymount and Hillcrest hospitals.
  • Communicated with caregivers, clinical staff, dialysis units, and patients to ensure a safe and timely discharge.
  • Facilitated dialysis placements with skilled nursing facilities that have on-site dialysis.
  • Collaborated with physicians to establish outpatient dialysis plans, to improve patient outcomes by avoiding hospital admissions.
  • Partnered with admissions and managers at dialysis units to align chair time schedules with patient preferences.
  • Prepared and analyzed monthly reports on new dialysis initiations within community.
  • Tracked and reported dialysis "crashes" into the hospital to the department administrator.

Coordinator Surgery Special Unit

Cleveland Clinic
Cleveland , Ohio
02.2022 - 02.2024
  • Delivered exceptional patient care while utilizing advanced technological skills.
  • Scheduled new patients via Access Line, providing necessary information for initial visits.
  • Managed email requests for vasectomy consultations efficiently.
  • Organized follow-up appointments, imaging, labs, and procedures within scheduling pools.
  • Coordinated with departments to streamline patient scheduling processes.
  • Registered new patients and confirmed insurance details accurately.
  • Prepared procedure estimates and facilitated referrals as needed.
  • Communicated effectively with clinical staff to enhance operational workflows.
  • Assisting with reschedules and the work queue whenever needed.

Campus Associate

Amazon
Cleveland, Ohio
12.2018 - 04.2022
  • A nominated member of the Associate Safety Committee for our region. There was a monthly meeting where safety issues, protocol, and tips were discussed. The discussion topics are then passed on to the team of each site through the committee member for that site.
  • Assisted in developing monthly schedules for two sites, optimizing staff availability and ensuring shift coverage.
  • Focused on customer satisfaction by guiding clients through Amazon processes from ordering to returns.
  • Operated site independently, leveraging knowledge and experience to resolve various issues.
  • Sorted and processed packages and returns according to item-specific procedures.
  • Organized and labeled supplies and stock to maintain a clean, efficient workspace.
  • Implemented new return procedures, establishing designated return stations for streamlined operations.

Education

Bachelor of Science - Biology

Cleveland State University
Cleveland, OH
12-2020

Skills

  • Communication
  • Time management
  • Collaboration
  • Reliability
  • Creativity and innovation
  • Patient coordination
  • Discharge planning
  • Clinical documentation

Timeline

Dialysis Placement Coordinator

Cleveland Clinic
02.2024 - Current

Coordinator Surgery Special Unit

Cleveland Clinic
02.2022 - 02.2024

Campus Associate

Amazon
12.2018 - 04.2022

Bachelor of Science - Biology

Cleveland State University

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Cayla Driscoll