Mylda Vaz
Boston,MA
Summary
Detail-oriented Patient Care Coordinator well versed in medical services background and strong work ethic. Dedicated to providing support in hospital operations, compliance, and healthcare management. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.
Overview
8
8
years of professional experience
Work History
Patient Placement Coordinator
Beth Israel Deaconess Medical Center
Boston, MA
09.2023 - Current
- Assigned and facilitated all patient admissions and transfers in accordance with established clinical standards and guidelines
- Monitored bed availability within the facility and other affiliated sites to ensure optimal utilization of resources.
- Collaborated with Admissions Facilitators regarding placement decisions.
- Developed and maintained relationships with medical staff, including physicians, nurses, social workers, and case managers.
- Collaborated with physicians to complete patient Death Certificate Attestation and funeral homes to coordinate decedent pick up.
Solar Energy Consultant
Sunrun
Shrewsbury, MA
01.2023 - 07.2023
- Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
- Produced quotes, proposals and contracts as part of sales process.
- Followed-up with warm prospects to deepen connections and convert leads.
- Gave smooth and successful presentations at customer locations.
Patient Access Coordinator
East Boston Neighborhood Health Center
Boston, MA
09.2019 - 12.2022
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Facilitated communication between patients and various departments and staff.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Providing excellent customer service by promptly answering patient inquiries.
- Trained new staff on hospital processes and procedures.
General Merchandise Associate
Target
Boston, MA
08.2018 - 08.2019
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
Daycare Assistant Teacher
Curry Early Childhood Center
Milton, MA
09.2016 - 08.2018
- Complied with strict safety and organizational regulations, policies, and procedures.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
After School Assistant
Pope John Paul II Elementary And Middle School
Boston, MA
09.2017 - 06.2018
- Helped with meal and snack preparation and feeding children.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Education
Bachelor of Science - Healthcare Administration
Fisher College
Boston, MA12-2024
Skills
- Customer Service
- Communication
- Time Management
- Problem Solving
- Critical Thinking Skills
- Attention to Detail
- Healthcare knowledge
- Computer skills – Microsoft Word, Excel, PowerPoint
Timeline
Patient Placement Coordinator
Beth Israel Deaconess Medical Center
09.2023 - Current
Solar Energy Consultant
Sunrun
01.2023 - 07.2023
Patient Access Coordinator
East Boston Neighborhood Health Center
09.2019 - 12.2022
General Merchandise Associate
Target
08.2018 - 08.2019
After School Assistant
Pope John Paul II Elementary And Middle School
09.2017 - 06.2018
Daycare Assistant Teacher
Curry Early Childhood Center
09.2016 - 08.2018
Bachelor of Science - Healthcare Administration
Fisher College