Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
DeliveryDriver

Caylan Lanning

Indianapolis,IN

Summary

Proven track record of enhancing customer satisfaction and streamlining route management as a Delivery Driver at ClusterTruck. Skilled in forklift operation and possessing a strong sense of punctuality, I excel in fast-paced environments, ensuring timely and accurate deliveries. Demonstrated ability to work collaboratively, improving team efficiency and driving positive outcomes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Delivery Driver

ClusterTruck
04.2016 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.

Material Handler

FedEx Express
08.2023 - 09.2024
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.

Bartender

Palomino
06.2010 - 05.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Obtained cash bank and stocked service bar to prepare for operation.

Education

Diploma - General Studies

Midland High School
Midland, MI

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Teamwork and Collaboration
  • Attention to Detail
  • Time Management
  • Punctual and Reliable
  • Safe Driving
  • Loading and unloading
  • Clean Driving Record
  • Route Management
  • Heavy Lifting
  • Map reading and navigation skills
  • Forklift Operation
  • Cargo Handling
  • Commercial driving
  • Pre-Trip and Post-Trip Inspections
  • Load Balancing
  • Materials Transport
  • Valid Class A Commercial Driver's License
  • Current CDL license
  • Freight expertise
  • Food Delivery
  • Vehicle loading

Certification

X endorsement

Doubles and triples endorsement

Hobbies

Avid cyclist. Bushcraft, hunting and fishing

Timeline

Material Handler

FedEx Express
08.2023 - 09.2024

Delivery Driver

ClusterTruck
04.2016 - Current

Bartender

Palomino
06.2010 - 05.2016

Diploma - General Studies

Midland High School

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Caylan Lanning