Caylee Roberts
Groves,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities. After raising my down syndrome son for four years he is now a full time student, I'm looking forward for the opportunity to work full time.
Overview
4
4
years of professional experience
Work History
Door Dasher
DoorDash
Groves, TX
08.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Navigated efficiently through various delivery routes for expedited service.
Server
Touch Of Cajun
Nederland, TX
07.2022 - 08.2024
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Stay at Home Mom
Caylee
Groves, TX
07.2020 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal, sign, and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
High School Diploma -
Port Neches Groves High School
Port Neches, TX05.2020
Skills
- Quick Decision Making
- Patience and Tolerance
- Reliability and punctuality
- Safety awareness
- Professional Appearance
- Efficient multitasking
- Food safety understanding
- Customer Service
- Hardworking and Responsible
Learning Sign Language
I've started to learn beginner sign language for my special needs son.
Timeline
Door Dasher
DoorDash
08.2024 - Current
Server
Touch Of Cajun
07.2022 - 08.2024
Stay at Home Mom
Caylee
07.2020 - 07.2022
High School Diploma -
Port Neches Groves High School