To use her certifications in Cannabis and several years of customer service, sales, and accommodations to further her future in the Cannabis industry to sell, educate and train others on the uses and benefits of Cannabis and its Community.
Overview
10
10
years of professional experience
Work History
Utility Lead
Feel State Dispensary / Robust
08.2022 - 01.2024
Started as a standard bud tender as was promoted to Sales Lead within 3 months of my position.
Began assisting with inventory close to 6+ months into my employment then becoming a Vault lead.
With Pharmacy style practices. I was responsible for inputting discounts, packing and scanning online orders and preparing in store sales for the fellow employees.
After a year of employment I was then promoted to Intake manager and was the sole employee responsible for receiving deliveries, matching metric skus to products, counting for quality and quantity accuracy as well as receiving said products in metric.
I then would disrupted and assist in properly labeling these products before taking them to the Vault leads for Sale(s).
Shorty before the end of 2023 I was then promoted to Utilty manager.
This position incompassed all skills sets and duties that I had over time, merged into one. I was to assist the Floor and Sales leads when needed, assist the Vault Leads when need as well as the now Intake Leads.
This included but not limited to
Budtending
Break & Lunch time management
Maintaining communication amongst all leads.
Restocking products in the vault.
Ensuring all budtenders were set for success.
Opening and Closing the store.
Money management, especially for Bank pick ups.
Reporting all incidents and transactions errors to higher ups.
Making sure EOD emails and reports were finalized.
Making sure Metric Sales receipts were closed.
Reporting any compliance errors to the Inventory Manager
Handled Customer disputes, budtenders were to inform me when there was a issue. So that Floor leads could maintain the floor.
Destroying products when needed.
Correcting Intake and Website errors.
Post Harvest
Vibe Cannabis
05.2022 - 08.2022
Responsible for the quality control of the buds prior to curing process.
Assisted with Cursing regulation throughout the week.
Lead training on the operation and cleaning on Mobius trim machine.
Was second to the Team Lead
Enhanced team efficiency through the development and implementation of standardized investigation procedures.
Trained new team members in proper investigative techniques, ensuring consistent results across all projects.
Also worked in detail cleaning and pod removal to prep for new grow.
Assisted with drying over 1500+ plants
Left due to health and allergies
Packaging operation
Cannabis Specialist
Kind Goods Medical Dispensary
04.2021 - 04.2022
Obtained her license as a Certified Medical Marijuana Agent in the state of Missouri
Selling Cannabis products of all types and educating patients before medical purchases
Responsible for continuing education and knowledge on Cannabis products
Use communication skills to build and maintain rapport with both associates and patients
Lead and maintained the highest sales margins within the company out of all three locations.
Server/Trainer
St. Louis Union Station Soda Fountain
11.2019 - 12.2020
Maintenance, cleaning, and resetting tables/bar
Preparing and delivering food dishes to tables
Training new hires.
Assisting Servers with quality customer care
Hazmat Specialist
MPS Group
08.2018 - 12.2019
Operate power wash, floor scrubbers, and forklifts
Responsible for stocking all cleaning stations
Detailing and spraying grates
Replacing chemicals and cleaners
Discarding of waste, dumpsters, and additional cleaning products
Processed all logs, including bathroom logs, booth entrance/exit log and repair logs
Handled corrosive, flammable, and water base materials.
Handled emergency spills and environmental cleanup requests with organized approach.
Maintained inspection-ready manifest documentation for review by supervisor.
Warehouse/Logistics
Ameristar
12.2016 - 06.2018
Receive and distribute orders
Operate and changes C20 tanks and alcohol boxes
Stock, maintain, and rotate side stations and coolers
Responds to miscellaneous calls
Monitor and organize keg room
Controls hotel stock.
Front Desk Sales Receptionist
Joint Chiropractic
03.2014 - 12.2016
Monitor and maintain patients accounts
Educate guests on services and promotions
Upsell additional products
Create a comfortable atmosphere for all clients
Maintain cleanliness in the waiting area and rooms.
Education
High School Diploma -
Francis Howell North High School
Associates of Art-Business Administration -
Saint Charles Community College
Skills
Marketing
Sales
Social media management
Relationship building
Communication
Conflict Resolution
Outsourcing
Management/leadership
Cannabis Education Certification
Missouri Medical Marijuana Agent ID
Accomplishments
Named “top salesmen” 7 consecutive months
Leading budtender” highest average sale ticket transactions.
“This woman here is the kindest, most genuine loving person I’ve met. She always makes my shopping experience perfect. She knows I’m dealing with personal issues before I leave, she always gives me a hug. I truly enjoy having her as my budtender“ -Kirstan Mar