Caylie Alize Salazar
Hollywood Chrysler Jeep
Hollywood
2
Languages
2
years of professional experience
Customer focused Automotive Service Advisor with over two years of experience in high volume Chrysler, Dodge, Jeep, and Ram dealerships. Skilled in managing repair orders, coordinating with technicians, explaining repairs and maintenance recommendations, and building lasting customer relationships. Known for strong communication, organization, and delivering exceptional customer satisfaction.
Work History
Service Advisor
7 Months- Assisted customers with service inquiries, ensuring clarity and satisfaction throughout the process.
- Scheduled service appointments, optimizing workflow and customer convenience.
- Communicated vehicle service recommendations based on technician assessments, fostering trust and transparency.
- Managed customer follow-ups to confirm service completion and address additional concerns.
Bdc sales
1 Year 1 Month- Scheduled customer appointments and follow up calls.
- Generated service appointments through outbound communication.
- Assisted with customer retention and dealership CSI goals.
Education
High School
Skills
Customer Service
Automotive Diagnostics
Repair Order Management
Warranty Processing
CDK
Managed 15-20 customer repair orders
Maintained high customer satisfaction by providing timely communication.
Consistently increased maintenance and repair sales through technician recommendations.
Coordinated warranty repairs and manufacturer recalls.
Worked closely with technicians to reduce vehicle downtime.
Vehicle Inspection
Communication
Time Management
Conflict Resolution
Team collaboration
Multitasking
LANGUAGES
Spanish: Full Professional
English: Full Professional
Timeline
Service Advisor
Hollywood Chrysler Jeep
12.2025 - CurrentRead More
Bdc sales
Aventura Chrysler Jeep Ram
11.2024 - 12.2025Read More
Hollywood Hills High School
High School
Read More