Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
BusinessDevelopmentManager

Caylie Czochara

Ludlow,MA

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Marshalls & HomeGoods
Hadley, MA
10.2022 - 02.2024
  • Demonstrated knowledge of store products and services.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.

Gift Shop Manager

Twin Hills Golf & Country Club
Longmeadow, MA
04.2021 - 09.2022
  • Planned and implemented seasonal merchandise displays.
  • Conducted inventory of gift shop items, restocked shelves, and ordered new supplies as needed.
  • Provided customer service to shoppers, answered questions about products, and accepted payments for purchases.
  • Monitored security cameras to ensure safety of customers and staff members.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Formed and sustained strategic relationships with clients.

Sales Specialist

Victoria's Secret & PINK
Holyoke, MA
06.2019 - 06.2020
  • Generated daily reports on sales performance metrics such as revenue goals achieved.
  • Established processes for tracking leads from initial contact through closure of sale.
  • Educated customers on product features and technical details to highlight benefits.
  • Stayed up to date on company products and services to support sales objectives.

Education

High School Diploma -

Ludlow High School
Ludlow, MA
06-2015

Skills

  • Time Management
  • Product Promotions
  • Customer Needs Assessment
  • Retail merchandising expertise
  • Sales expertise
  • Display Setup
  • Customer Service
  • Loss Prevention
  • Problem-Solving
  • Suggestive Selling
  • Friendly and Outgoing
  • Fitting room maintenance

Affiliations

  • Gardening
  • Yoga
  • Volunteer Work

Languages

English
Full Professional

Timeline

Retail Sales Associate

Marshalls & HomeGoods
10.2022 - 02.2024

Gift Shop Manager

Twin Hills Golf & Country Club
04.2021 - 09.2022

Sales Specialist

Victoria's Secret & PINK
06.2019 - 06.2020

High School Diploma -

Ludlow High School

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Caylie Czochara