Caylin Kiser
Ocala,FL
Summary
Dynamic culinary cook with a strong background at Compass Group USA, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through innovative food presentation and meticulous attention to hygiene. Skilled in multitasking and training staff, fostering a collaborative kitchen environment while maintaining high standards of food safety. I hold certifications in food handling and food allergens.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Cook
Compass Group USA
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Streamlined kitchen operations with effective communication and collaboration among team members.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Collaborated with kitchen team to design new menu items, driving customer interest and repeat business.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Developed and maintained clean and organized kitchen workspace, setting standard for team.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Maintained food safety and sanitation standards.
Crew Member
The Pioneer Restaurant
Lebanon, VA
06.2024 - 04.2025
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
Server Bartender
Lake Park Billiards Academy
Lake Park, GA
01.2023 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Cook
McDonald's
Lebanon, VA
02.2022 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Lebanon High School
Lebanon, VA02.2020
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Food preparation
- Kitchen organization
- Strong attention to safe food handling procedures
- Cooking techniques
- Sanitation
- Supply restocking
- Surface cleaning
- Hospitality and service industry background
- Food presentation
- Contamination prevention
- Food waste reduction
- Food plating and presentation
- Food handler certification
- Hospitality service expertise
- Allergen awareness
- Nutrition awareness
- Food pairing
- Time management
- Attention to detail
- Ingredient knowledge
- Health and safety compliance
- Food storage
- Special diets
Certification
Food handling
Food allergens
Timeline
Crew Member
The Pioneer Restaurant
06.2024 - 04.2025
Server Bartender
Lake Park Billiards Academy
01.2023 - 04.2024
Cook
McDonald's
02.2022 - 09.2022
Cook
Compass Group USA
Lebanon High School