Dedicated Service Technician with proven skills in mechanical repair, troubleshooting, and HVAC and Pool systems. Committed to enhancing service efficiency and customer satisfaction through effective problem-solving and team mentorship.
Overview
13
13
years of professional experience
Work History
Head Service Technician
Apollo Pools and Spas LLC
Portland, OR
01.2023 - 03.2026
Preformed and Supervised installation and maintenance of pools and spas, ensuring compliance with safety standards.
Trained and mentored junior technicians on best practices and troubleshooting techniques.
Collaborated with management to streamline service scheduling and improve customer satisfaction ratings.
Diagnosed technical issues in pool systems, providing effective solutions for clients' needs.
Contributed to business growth by identifying new service opportunities within existing client accounts based on observed trends or requests from clients themselves.
Firearms Sales Manager
Newport Pawn
Newport, OR
03.2022 - 01.2023
Trained and mentored team members on effective sales techniques and product knowledge.
Oversaw inventory management, ensuring optimal stock levels for high-demand items.
Coordinated promotional events to increase foot traffic and customer engagement.
Conducted comprehensive market research to identify new opportunities and trends.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Service Technician
Carefree Pool And Spa
Portland, OR
07.2021 - 03.2022
Diagnosed and repaired various pool and spa systems, ensuring optimal performance and customer satisfaction.
Conducted routine maintenance on pool equipment, enhancing longevity and efficiency of operations.
Installed and calibrated water treatment systems, ensuring compliance with safety regulations and industry standards.
Provided technical support to customers, addressing inquiries and resolving issues effectively.
Service Technician
Bryan Hall Aquatics
Portland, OR
08.2020 - 07.2021
Minimized return service calls, ensuring thorough and accurate service on first visit.
Facilitated smoother operations within team by organizing schedules and assigning tasks based on skill levels.
Maintained accurate records of service activities, contributing to improved inventory management and resource allocation.
HVAC Technician
Reitmeier Mechanical
Tualatin, OR
08.2018 - 07.2020
Diagnosed and repaired HVAC systems to ensure optimal performance and efficiency.
Conducted routine maintenance on heating, ventilation, and air conditioning equipment.
Collaborated with team members to streamline installation processes for new HVAC units.
Monitored system performance data to identify areas for efficiency improvements.
Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
Maintenance Technician
Sunset Athletic Club
Portland, OR
01.2013 - 08.2018
Conducted routine inspections and preventive maintenance on gym equipment to ensure optimal performance.
Diagnosed and repaired mechanical issues, reducing downtime for fitness facilities.
Developed and implemented maintenance schedules, enhancing efficiency across operations.
Mentored junior technicians, providing training on best practices and safety protocols.
Started at the age of 15 mopping the floors, moving my way up quickly, later becoming head of maintenance before moving on to try my hand at HVAC