Cayman Long
Gramercy,LA
Summary
Driven by a goal-oriented approach, I excel in strategic sales techniques and client communication, evidenced by my tenure at AutoZone. I adeptly managed sales teams to surpass targets and leveraged professionalism to enhance customer satisfaction. My expertise in service management and sales performance tracking consistently drove results, showcasing my ability to blend hard and soft skills effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parts Sales Manager
AutoZone
06.2019 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
Automotive Window Tinter
Self Employed
04.2020 - Current
- Expertly consulted with clients to determine optimal tint shade based on individual needs, preferences, and local regulations.
- Provided exceptional customer service throughout the entire process from initial consultation to post-installation followups.
- Enhanced vehicle appearance for clients by skillfully applying high-quality window tinting films.
- Met challenging timelines consistently by efficiently managing multiple projects simultaneously without compromising quality standards.
- Ensured customer safety through meticulous inspection of finished window tints for any defects or imperfections.
- Reduced glare and heat inside vehicles with the precise application of window tints, increasing driver comfort.
- Achieved consistent quality results by accurately measuring and cutting tint film to fit various vehicle windows.
- Improved customer satisfaction by providing timely and accurate automotive window tinting services.
Education
Associates Degree - General Studies
Nicholls State University
Thibodaux, LA08.2022
Skills
- Client Communication
- Goal-Oriented
- Proven Sales Experience
- Strategic sales techniques
- Sales team oversight
- Sales performance tracking
- Service Management
- Faculty Management
- Teamwork and Communication
- Professionalism and Integrity
Certification
- Certified Parts Expert, AutoZone - 2022
Timeline
Automotive Window Tinter
Self Employed
04.2020 - Current
Parts Sales Manager
AutoZone
06.2019 - Current
Associates Degree - General Studies
Nicholls State University
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