Joshua Mullins
Sunbury,OH
Summary
Dynamic and results-driven professional with extensive experience in operational efficiency and customer service, notably at AutoZone. Excelled in enhancing sales growth through strategic merchandising and superior team leadership. Demonstrated exceptional problem-solving abilities and adaptability, significantly improving client satisfaction and operational outcomes. Proven track record in inventory management and staff training, fostering robust team collaboration and efficiency.
Overview
18
18
years of professional experience
Work History
Parts Sales Manager
AutoZone
05.2024 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Oversaw merchandising efforts within the store, ensuring that products were displayed effectively to maximize visibility and stimulate sales growth.
- Delivering parts to local businesses
- Auditing cash drawers and money management
Tattoo Artist
Joshua Mullins Tattooing
03.2007 - Current
- Created custom tattoo designs for customers.
- Utilized photographs and sketches from customers to develop ideas.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Contributed to a positive studio atmosphere by fostering teamwork among staff members and encouraging open communication.
- Run day-to-day business including answering phones, booking appointments and managing staff as needed
- Kept areas neat and clean and equipment sanitized.
- Accepted and processed customer payments.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Performed clean, high-quality work at all times.
- Grew client base by marketing services.
- Provided consultations for potential clients, guiding them through the design process and addressing any concerns or questions.
- Maintained schedule and kept appointment times.
Delivery Driver
DoorDash
03.2020 - 04.2023
- Delivered food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
GED -
Madison-Plains High School
London, OH06-2006
Skills
- Operational Efficiency
- Warehouse Management
- Task Delegation
- Sales Reporting
- Brand Awareness
- Sales Promotion
- Industry Networking
- Profit maximization
- Ordering parts
- Customer Service
- Improving customer satisfaction
- Customer Relations
- Operations Management
- Purchasing strategies
- Inventory Restocking
- Logistics Planning
- Staff Training
- Inventory Management
- Performance Improvement
- Inventory Auditing
- Stock management
- Vendor Relations
- Coordinating paperwork
- Returns processing
- Product Promotion
- Promotional planning
- Profit and loss tracking
- Reviewing deliveries
- Parts documentation
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Team Collaboration
- Organizational Skills
- Team Leadership
- Team motivation
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Team building
- Task Prioritization
- Staff Training and Development
- Sales Targeting
- Sales operations
- Rapport and relationship building
- Self Motivation
- Product Knowledge
- Interpersonal Skills
- Client Relations
- Client Relationship Management
- Customer Relationship Management
- Analytical Thinking
- Sales processes
- Appointment Scheduling
- Professionalism
- Adaptability
Timeline
Parts Sales Manager
AutoZone
05.2024 - Current
Delivery Driver
DoorDash
03.2020 - 04.2023
Tattoo Artist
Joshua Mullins Tattooing
03.2007 - Current
GED -
Madison-Plains High School