Cayson Hall
Anniston
Summary
Dynamic leader with extensive experience as Union President at UGSOA Local 299, adept at conflict mediation and regulatory compliance. Successfully negotiated contracts enhancing job security and fostered open communication, significantly improving workplace relations. Proven crisis management skills as an Armed Security Officer, ensuring safety through decisive incident response and firearms certification.
Experienced with surveillance techniques, access control systems, and emergency response protocols. Utilizes effective communication skills and situational awareness to maintain secure environment. Track record of ensuring safety and compliance with security regulations.
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Union President
UGSOA Local 299
04.2022 - Current
- Resolved grievances efficiently through mediation, arbitration, or other conflict resolution methods as needed.
- Negotiated favorable contracts for union members, resulting in increased job security and improved working conditions.
- Cultivated strong and transparent relationship with workplace to promote open communication about problematic issues against stated milestones and goals.
- Ensured compliance with relevant laws and regulations, maintaining the integrity of the union''s operations.
- Served as an accessible point of contact for members seeking guidance or assistance with workplace issues.
- Fostered open lines of communication between management and union members, promoting greater understanding and cooperation between both parties.
Armed Security Officer
IMAQ Walden JV, FEMA
10.2019 - Current
- Responded quickly to incidents and assessed active situations for security concerns.
- Underwent and maintained firearms certification in compliance with state laws and organizational standards.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Enforced company policies and procedures consistently across various sites while maintaining professionalism at all times.
- Completed full building and grounds patrols to spot and investigate concerns.
- Performed routine inspections of security equipment, identifying maintenance needs to prevent system failures.
- Demonstrated sound judgment under pressure when making critical decisions regarding site safety and threat mitigation measures.
General Manager of Food Service
Dads BBQ
10.2018 - 10.2019
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
- Created a positive dining atmosphere by maintaining high standards of cleanliness and organization throughout the establishment.
Corrections Corporal
Calhoun County Sheriffs Office
12.2016 - 10.2018
- Improved inmate behavior by implementing consistent disciplinary protocols and promoting positive reinforcement.
- Provided support during emergency situations, effectively managing crisis incidents while prioritizing safety for all involved parties.
- Participated in ongoing training opportunities to stay current on industry best practices, enhancing personal knowledge and effectiveness in the role.
- Reduced incidents of violence by proactively addressing potential conflicts and mediating disputes between inmates.
- Trained new corrections officers on institutional policies, procedures, and best practices for maintaining order within the facility.
- Conducted routine cell searches to maintain a contraband-free environment, resulting in fewer security breaches.
General Manager of Food Service
Dads BBQ
08.2011 - 06.2016
- Reduced food waste through better inventory management and portion control, leading to increased profitability.
- Increased customer satisfaction by implementing effective staff training and performance management programs.
- Maintained open lines of communication between front-of-house and back-of-house staff, ensuring seamless coordination for optimal service delivery.
- Managed financial aspects of the business including budgeting, forecasting, cost analysis, and profit maximization strategies.
Education
High School Diploma -
Etowah High School
Attalla, AL05-2011
Skills
- Regulatory compliance
- Legal compliance
- Decision-making
- Conflict mediation
- Crisis management
- Firearms certification
- Patrol procedures
- Surveillance techniques
- Conflict resolution
- Incident response
- Customer service
Certification
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Firearms Training Certification - Various State Agencies or Private Institutions.
- Pepper Spray Certification - Various State Departments of Justice or Private Providers.
Languages
English
Timeline
Union President
UGSOA Local 299
04.2022 - Current
Armed Security Officer
IMAQ Walden JV, FEMA
10.2019 - Current
General Manager of Food Service
Dads BBQ
10.2018 - 10.2019
Corrections Corporal
Calhoun County Sheriffs Office
12.2016 - 10.2018
General Manager of Food Service
Dads BBQ
08.2011 - 06.2016
High School Diploma -
Etowah High School
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