Jacob Kraemer
Kimberly,WI
Summary
Exceptional leadership, management, communication and negotiation skills. Shaping positive workplace environments and supporting workers in self-advocacy.
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
18
18
years of professional experience
2002
2002
years of post-secondary education
Work History
Union President
United Steelworkers Usw121B
Neenah, Wisconsin
05.2024 - Current
- Led negotiations with management to secure fair labor agreements.
- Organized training sessions on safety protocols and union benefits.
- Collaborated with committees to promote workplace safety initiatives.
- Facilitated communication between union members and management representatives.
- Managed grievance processes to resolve disputes promptly and fairly.
- Represented the union at local, state, and national conferences and events.
- Monitored changes in legislation that may impact the rights of workers so that appropriate action can be taken by the Union President if needed.
- Served as a mediator between management and employees when conflicts arose.
- Collaborated with external legal counsels in order to provide legal advice to union members.
- Participated in negotiations with employers regarding changes in working conditions or job responsibilities.
Quality Assurance Lead
Neenah Enterprises Inc.
Needham, WI
04.2009 - Current
- Led quality assurance team in evaluating product compliance with standards.
- Developed and implemented testing protocols for new product lines.
- Trained staff on quality assurance procedures and best practices.
- Analyzed test results and provided feedback for continuous improvement.
- Established documentation processes for quality control records and reports.
- Developed and implemented quality assurance processes to ensure product conformance to customer requirements.
- Monitored compliance to specification for production at facilities.
- Implemented safety training for new hires and re-training for current employees.
- Worked collaboratively with members of operations department to improve processes and optimize productivity.
Debt Collection Specialist
Credit Systems of the Fox Valley
Neenah, Wisconsin
03.2008 - 04.2009
- Managed collections for delinquent accounts using company software systems.
- Communicated with clients to negotiate payment arrangements and resolve disputes.
- Reviewed account histories to identify trends and improve collection strategies.
- Maintained accurate records of customer interactions within the database system.
- Monitored compliance with federal regulations and company policies during collections.
- Trained new staff on best practices for debt collection processes and systems.
- Reviewed contracts, loan documents, and other legal paperwork for accuracy prior to filing court cases against delinquent debtors.
Education
Certificate Of Technical Studies - ASNT
The American Society For Nondestructive Testing
Columbus, OH 08.2017 - 05.2019
Appleton West
Appleton, WISkills
- Conflict resolution
- Policy Development
- Legal compliance
- Team collaboration
- Problem solving
- Decision making
- Public speaking
- Attention to detail
- Test data management
- Problem solving abilities
Affiliations
- Have organized many community outreach events and fundraisers
- Attends meetings and conferences as a speaker
Timeline
Union President
United Steelworkers Usw121B
05.2024 - Current
Certificate Of Technical Studies - ASNT
The American Society For Nondestructive Testing
08.2017 - 05.2019
Quality Assurance Lead
Neenah Enterprises Inc.
04.2009 - Current
Debt Collection Specialist
Credit Systems of the Fox Valley
03.2008 - 04.2009
Appleton West