Summary
Overview
Work History
Education
Skills
Timeline
Generic
Cayson otto

Cayson otto

Augusta,GA

Summary

Resourceful leader with 8 years in restaurant operations, advancing from frontline roles to Assistant Manager. Trained staff, ensured safety and compliance, and delivered outstanding customer service in high-volume environments. Strong communication and problem-solving skills contribute to operational efficiency and team collaboration.

Overview

8
8
years of professional experience

Work History

Food Service Worker

Texas Roadhouse
Augusta, Georgia
11.2025 - Current
  • Delivered food items per Texas Roadhouse standards, enhancing quality and ensuring customer satisfaction.
  • Maintained professionalism in interactions, contributing to a positive dining experience for customers and co-workers.
  • Stored food in designated containers to prevent spoilage and cross-contamination, supporting food safety compliance.

Assistant Manager

Hopdoddy Burger Bar
Atlanta, GA
08.2018 - 11.2025
  • Developed training program for new employees on customer service standards and food preparation techniques to enhance service quality.
  • Resolved customer complaints swiftly, improving customer satisfaction and loyalty.
  • Collaborated with servers to streamline food delivery process, reducing wait times and enhancing service quality.
  • Managed multiple tasks simultaneously while maintaining organization in fast-paced environment, supporting team effectiveness and service continuity.

Education

High School Diploma -

Collins Hill Highschool
Atlanta, GA
05-2018

Skills

  • Customer service
  • Safety compliance
  • Pressure multitasking
  • Time management
  • Reliability and work ethic
  • Regulatory compliance
  • Field adaptability
  • Conflict resolution
  • Team leadership
  • Staff training

Timeline

Food Service Worker

Texas Roadhouse
11.2025 - Current

Assistant Manager

Hopdoddy Burger Bar
08.2018 - 11.2025

High School Diploma -

Collins Hill Highschool
Cayson otto