Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Caysone Phommasy

Addison,TX

Summary

Dedicated to fostering trust-based relationships with clients and families, contributing to long-term client stability and satisfaction. Proficient in administering medications accurately and on schedule, following state protocols and maintaining detailed documentation. CPR and First Aid certified, consistently ensuring client safety in both home and community settings. Utilizing de-escalation techniques and compassionate communication to effectively reduce behavioral incidents and support emotional regulation.

Results-driven Assistant Manager with over 3 years of experience supporting daily operations, enhancing team performance, and driving customer satisfaction in fast-paced environments. Proven ability to lead teams, streamline processes, and ensure compliance with company standards. Skilled in staff training, inventory management, and problem-solving, with a strong focus on achieving business goals and maintaining a positive work culture.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Direct Support Professional

New Dawn-Worthington, MN
Worthington, MN
07.2019 - 04.2025

Assist individuals with intellectual and developmental disabilities in their daily lives. Support clients in achieving greater independence and community inclusion while maintaining their dignity and personal choice.

  • Supported personal care routines to enhance daily living.
  • Supporting individuals with household tasks like cooking and cleaning
  • Assisting with transportation to appointments, work, or social activities
  • Teaching life skills such as budgeting, communication, and social interaction
  • Oversaw health conditions and applied treatments as trained.
  • Advocating for the individual’s needs and rights

Assistant Manager

Hyvee-Worthington, MN
Worthington, MN
10.2018 - 06.2021
  • Oversaw daily operations and ensured service excellence.
  • Directed checkers and ensured smooth functioning of register tasks.
  • Assist customers.
  • Managed back room operations efficiently.
  • Ensured orderly presentation of store products.
  • Supported adjacent teams.
  • Facilitated coordination of tasks to sustain smooth business functions.
  • Facilitated employee growth and teamwork to achieve peak performance.
  • Conducted regular inventory checks to maintain accurate stock levels and minimize loss due to shrinkage

Education

High school - undefined

Trio Wolf Creek
Chisago City, MN

Skills

  • Dementia care
  • Developmental Disabilities Experience
  • Senior care
  • Customer Service Skills
  • Caregiving
  • Meal preparation
  • Home Care
  • Medication Administration
  • Store Management Experience
  • Childcare (3 years)
  • Cleaning Experience
  • Assistant Manager Experience
  • Personal Assistant Experience
  • Cooking
  • Pet Care
  • Organizational Skills
  • Management
  • Home care

Certification

  • CPR Certification
  • Driver's License
  • First Aid Certification

Timeline

Direct Support Professional

New Dawn-Worthington, MN
07.2019 - 04.2025

Assistant Manager

Hyvee-Worthington, MN
10.2018 - 06.2021

High school - undefined

Trio Wolf Creek
Caysone Phommasy