Caz Weber
Matamoras,PA
Summary
Effective Student committed to learning, developing skills in Psychology and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects. Works to create great, long lasting relationships with others.
Overview
4
4
years of professional experience
Work History
Beverage Manager
Quick Chek
08.2020 - Current
- Resolved customer complaints involving beverage quality and service.
- Maintained highest standards for beverage quality and service.
- Oversaw selection, ordering and inventory controls of cooler products.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Complied with health and safety regulations.
- Developed relationships with suppliers and vendors leading to a better place to work.
- Made sure that all product was stocked in the coolers every shift.
- Received Beverage Manager of the year for our region in 2023.
Shift Leader
Quick Chek
08.2020 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Worked with the police force in order to solve any legal problems that arose.
- Successfully completed all tasks assigned each day.
Education
Bachelor of Arts - Psychology
Penn State Scranton
Scranton05.2026
High School Diploma -
Delaware Valley High School
Milford06.2023
Skills
- Customer service experience
- Customer Engagement
- Customer service background
- Inventory Management
- Problem-Solving
- Team Leadership
- Brand Awareness
- Waste Reduction
Arts and Humanities
I've been working with art as long as I remember. Art has always been a side hobby of mine, and I plan on using it for good in my career, in topics such as art therapy. Art is an amazing way to express yourself, and is used as an outlet to show emotions more often than not.
I've also learned how to read tarot. In the world of spiritual exploration, this can give people a way to be guided. It's separate from psychology, but it gives the same satisfaction of helping the people struggling with their spiritual selves.
Languages
German
Limited Working
Timeline
Beverage Manager
Quick Chek
08.2020 - Current
Shift Leader
Quick Chek
08.2020 - Current
Bachelor of Arts - Psychology
Penn State Scranton
High School Diploma -
Delaware Valley High School
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