Mary Monson

Retired

Sequim,WA

Summary

Hardworking Casino Manager successful at hiring and training top-performing teams, boosting customer loyalty through exceptional customer service. Adept at developing and promoting successful and high-impact player rewards programs.

Overview

years of post-secondary education

years of professional experience

Work History

Casino Shift Manager

Seven Cedars Casino

Sequim, Washington

02.1995 - 03.2020

Resolved problems, improved operations and provided exceptional service.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Oversaw daily operations to ensure high levels of productivity.
Managed team of fifty employees, overseeing hiring, training, and professional growth of employees.

Education

Bachelor of Science - Art And Design

University of Minnesota - Twin Cities

Minneapolis, MN

09.1964 - 10.1971

Skills

Leadership

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Timeline