Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Casino Shift Manager
Silverton Casino
Las Vegas, NV
05.2021 - 12.2023
Maintained accurate records of employee performance reviews and disciplinary actions taken when necessary.
Monitored compliance with casino policies and procedures to ensure proper security measures were taken.
Investigated customer complaints regarding game play and resolved issues in a timely manner.
Supervised and scheduled staff, ensuring adequate coverage of gaming tables.
Casino Shift Manager
Fiesta Rancho Hotel & Casino
Las Vegas, NV
05.2015 - 06.2019
Managed daily bankrolls for each table game according to established house limits.
Enforced safety regulations such as alcohol consumption limitations and smoking restrictions within the gaming area.
Coordinated communication between pit bosses, supervisors and dealers regarding game play decisions.
Developed daily shift reports detailing cashier transactions and game activity.
Managed all aspects of floor operations, including staffing levels and breaks.