Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

C (Clara) Jeannie Krauss

Glendale,AZ

Summary

As a highly qualified professional with extensive leadership and clinical experience, I am dedicated to the production of excellent patient care outcomes, the achievement of facility goals, and the implementation of innovative process improvement measures. I have a proven track record of creating a positive culture while developing and retaining a solid healthcare team.

Overview

39
39
years of professional experience

Work History

Director of Nursing, Adult & Peds Emergency/Trauma

Banner Thunderbird Medical Center
07.2018 - Current
  • Lead a multidisciplinary team to produce results which exceed strategic and operational targets.
  • Develop positive working relationships with physicians and staff to support clinical excellence.
  • Foster the development and retention of a diverse professional healthcare team with less than 8% turnover.
  • Plan, execute, and evaluate innovative process improvement plans to assure quality patient outcomes and a positive patient/family experience.
  • Focus on efficiency measures to meet and exceed productivity goals.
  • Collaborate with facility leaders to create seamless processes throughout the organization.
  • Utilize research and data to generate market growth.
  • Healthcare system lead for prehospital coordinators and EMS relationships

Director of Nursing, Pediatric Service Line

Banner Thunderbird Medical Center
07.2014 - 02.2020
  • Partner with pediatric and subspecialty physicians, hospital leaders, Banner Foundation, and marketing teams to grow the pediatric service line.
  • Provide leadership for Inpatient Pediatrics, PICU, the Pediatric Ambulatory Treatment Unit, and the Pediatric Hematology/Oncology Clinic
  • Financial planning and oversight for daily operations, annual targets and projections while increasing revenue.
  • Healthcare system lead for Pediatric/NICU Discipline Team and Clinical Consensus Group.
  • Lead for Family Advisory Council

Stretch Role: Interim RN Director, Care Coord.

Banner Thunderbird Medical Center
03.2018 - 06.2018

Implemented rapid change to department processes and the developed a strong team.

Stretch Role: Interim RN Director, Adult ICU/CVICU

Banner Thunderbird Medical Center
04.2017 - 09.2017
  • Produced quick results with positive impact on staff retention, patient satisfaction, quality/safety metrics, and productivity.

Stretch Role: Interim RN Director, CCO

Banner Thunderbird Medical Center
08.2016 - 01.2017
  • Responsible for all aspects of clinical operations, staff retention, and growth, customer service, financial outcomes, quality measures, and regulatory compliance.

Senior Nursing Manager, Pediatrics/PICU

Banner Thunderbird Medical Center
03.2012 - 06.2014

RN Manager, Progressive Care Unit

Banner Thunderbird Medical Center
08.2011 - 02.2012

RN, Pediatric Intensive Care Unit

Banner Thunderbird Medical Center
04.2011 - 08.2011

RN, Progressive Care Unit

Banner Thunderbird Medical Center
12.2009 - 04.2011

Float Pool, RN

Thunderbird Samaritan Hospital
11.1996 - 06.1999

Consultant

Community Hospital And Medical Center
08.1994 - 12.1994

Director of Nursing, General Pediatrics

Phoenix Children's Hospital
03.1993 - 04.1994

Senior Nursing Manager, General Pediatrics

Phoenix Children's Hospital
01.1990 - 03.1993

RN Manager/Clinical Coordinator

Phoenix Children's Hospital
01.1987 - 01.1990

Clinical RN

Phoenix Children's Hospital
05.1984 - 12.1986

Education

Master of Arts - Health Administration

University of Phoenix
Tempe, AZ
10.2024

Bachelor of Science - Nursing

University of Phoenix
Phoenix, AZ
05.1989

Associate of Applied Science - Nursing

Maricopa Community Colleges - Scottsdale Community College
Scottsdale
05.1984

Skills

  • Efficiency Measures
  • Process Improvement
  • Leader and Staff Development
  • Financial Acumen
  • Regulatory Compliance
  • Market Growth

Additional Information

Clifton Strenghts:

  • Developer
  • Ideation
  • Positivity

Timeline

Director of Nursing, Adult & Peds Emergency/Trauma

Banner Thunderbird Medical Center
07.2018 - Current

Stretch Role: Interim RN Director, Care Coord.

Banner Thunderbird Medical Center
03.2018 - 06.2018

Stretch Role: Interim RN Director, Adult ICU/CVICU

Banner Thunderbird Medical Center
04.2017 - 09.2017

Stretch Role: Interim RN Director, CCO

Banner Thunderbird Medical Center
08.2016 - 01.2017

Director of Nursing, Pediatric Service Line

Banner Thunderbird Medical Center
07.2014 - 02.2020

Senior Nursing Manager, Pediatrics/PICU

Banner Thunderbird Medical Center
03.2012 - 06.2014

RN Manager, Progressive Care Unit

Banner Thunderbird Medical Center
08.2011 - 02.2012

RN, Pediatric Intensive Care Unit

Banner Thunderbird Medical Center
04.2011 - 08.2011

RN, Progressive Care Unit

Banner Thunderbird Medical Center
12.2009 - 04.2011

Float Pool, RN

Thunderbird Samaritan Hospital
11.1996 - 06.1999

Consultant

Community Hospital And Medical Center
08.1994 - 12.1994

Director of Nursing, General Pediatrics

Phoenix Children's Hospital
03.1993 - 04.1994

Senior Nursing Manager, General Pediatrics

Phoenix Children's Hospital
01.1990 - 03.1993

RN Manager/Clinical Coordinator

Phoenix Children's Hospital
01.1987 - 01.1990

Clinical RN

Phoenix Children's Hospital
05.1984 - 12.1986

Master of Arts - Health Administration

University of Phoenix

Bachelor of Science - Nursing

University of Phoenix

Associate of Applied Science - Nursing

Maricopa Community Colleges - Scottsdale Community College
C (Clara) Jeannie Krauss