Tensanika Anderson

• Direct supervision of the Emergency Department Nurse Manager, overseeing: budgeting, productivity monitoring, supply costs, capital budgeting, equipment purchasing and maintenance, hiring and staffing, performance appraisals, quality improvement initiatives, regulatory compliance, staff engagement, and patient experience.
• Direct reports: Adult Emergency Department: 240+ FTE's, Short Stay Unit: 30+ FTE's.
• Collaboration with the Director to develop and implement: Department goals and initiatives, plans, and standards consistent with clinical, administrative, legal, and ethical requirements.
• Assist the Director in: Analyzing service trends, Developing departmental policies and procedures for each quaternary service area in Emergency Services.
• Identify modifications needed to align staffing with patient acuity, technology, and resource management.
• Assist in the development and implementation of policies and procedures relating to specialties, integrating standards of care into Department operations and collaborative care paths.
• Coordinate with Emergency Management to ensure a proactive approach to emergency preparedness.
• Direct supervision of facility emergency management planning and operations.
• Work with System Construction Services on the planning and design of: Triage Redesign and Build-Out, ED Renovation, Trauma Expansion, and ED Behavioral Health Unit Relocation.

Accomplishments:

• Reduced blood culture contamination rate from 2.5% to 0.5%.
• Reduced CAUTI rate by decreasing the Foley insertion rate by 67% in 12 months.
• Achieved increased employee engagement from 3.8 to 4.3, compared to a 4.0 target metric.
• Implemented a weapons detection system in the Emergency Department.
• Decreased RN vacancy rate from 26% in 2022 to 8% in 2024.
• Reduced ED pull time with the implementation of electronic patient handoff.
• Maintained and increased EDCAHPS scores during Emergency Department renovation and construction.
• Increased BCMA scanning compliance to greater than 98%.
• Implemented a Unit Practice Council within the Emergency Department.
• Lantern Award received 09/01/24 through the ENA.
• Improved ED LWBS rate from 3.5% to an annual average of 1.1%
• Obtained Comprehensive Resuscitation Center of Excellence.
• Reduce nurse to patient ration to 4:1.
• Collaborative development of the ER Behavioral Health Unit (BHU).

• Responsible for hiring, onboarding, scheduling, and performance management of staff, including employee evaluations, counseling, and growth, ensuring alignment with the organization’s mission and vision.
• Direct reports: Adult Emergency Department: Over 300 FTE's, Short Stay Unit: Over 30 FTE'S.
• Oversee the management of the Level-I Trauma Center, Chest Pain Center, Heart, and Solid Organ Transplant programs, and the AHA Resuscitation Center of Excellence.
• Manage and ensure compliance with the JC Accredited Comprehensive Stroke Center, AHA Target: Stroke Elite Plus status.
• Oversee the implementation of process improvements: Clinical Manager-assigned staff and improvement projects, 'Split-Flow' Express Care (ESI-3), including vertical and horizontal patient care, and the 'Decanter Transfer' program for the healthcare system, AI (Stochastic) ER Triage.

Accomplishments:

• Led the implementation of key initiatives: EPIC Stroke, Code, and Trauma narrator workflow (transition from paper to electronic documentation).
• Implemented an internal discharge lounge.
• Implemented the ED Critical Response Team and Paramedic Cath Lab Program.

• Directed quality, patient-centered care is delivered by over 70 staff members per shift.
• Collaborated with Administrative Officers and Inpatient Float Pool leadership to ensure timely services.
• Skilled in managing payroll through the TASS system, including daily productivity management.
• Clinical Manager, lead trainer.
• Level I Trauma Center, Comprehensive Stroke Center, Code Heart Center, VAD/Transplant Center.
• Managed an annual adult census of 100,000.
• Team Leader, Pediatric Transition Program.
• Co-Team Leader for Rapid Triage Process by using a five-question approach.
• Co-Team Leader for the implementation of the Triage Team Process with a paramedic and a nurse.

• Bedside RN: Responsible for the systematic, patient-centered approach to assess, diagnose, plan, implement, and evaluate care for individuals.
• Preceptor: Precepted new and experienced nurses.
• Charge Nurse: Supervised care for 20-35 patients within a designated ED zone.
• Critical Response Team Nurse: Rapidly assesses patient conditions for
  signs of deterioration, taking action to prevent further decline.
  Collaborates with multidisciplinary teams to ensure effective
  communication and coordination. This role involves timely assessments, immediate interventions, critical support, and patient and family education. The Critical Response Nurse plays a key role in stabilizing patients, optimizing outcomes, and maintaining high standards of care in high-pressure environments.
• Relief Clinical Manager.
• Implemented the electronic medical record with full integration of EPIC application.

• Bedside RN: Responsible for the systematic, patient-centered approach to assess, diagnose, plan, implement, and evaluate care for individuals.
• Preceptor: Precepted new and experienced nurses.
• Charge Nurse: Supervised care for a unit of 47 patients.