Summary
Overview
Work History
Education
Skills
Timeline
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TAAIRA BROWN-EL

Philadelphia,PA

Summary

Dedicated security and healthcare professional with experience in passenger safety, direct support, and customer service. Skilled in security procedures, conflict resolution, and patient care. Currently pursuing a degree in Health Care Studies to further develop expertise in providing compassionate, efficient, and high-quality care in healthcare settings. Proven ability to adapt in high-pressure environments while maintaining a commitment to safety and service excellence.

Overview

5
5
years of professional experience

Work History

Transportation Security Officer

Department of Homeland Security
Philadelphia, PA
07.2023 - Current
  • Ensure the safety of passengers daily by conducting thorough screenings and threat assessments
  • Operate advanced security technology to detect prohibited items while maintaining compliance with TSA regulations
  • Provide excellent customer service in a high-pressure environment, assisting travelers with professionalism and efficiency
  • Recognized for maintaining a high level of accuracy in security procedures and effective problem-solving in challenging situations

Direct Support Professional

Comhar Intellectual Disability Services
Philadelphia, PA
01.2021 - 07.2023
  • Provided compassionate care to individuals with disabilities, successfully fostering greater independence through personalized support plans
  • Administered medications with 100% accuracy, ensuring compliance with healthcare protocols
  • Assisted with mobility, meal preparation, and daily living tasks while encouraging autonomy
  • Built trusting relationships with clients, improving their quality of life through emotional and physical support

Customer Service Representative

Walmart
Philadelphia, PA
12.2019 - 01.2022
  • Provided support to customers daily, resolving inquiries and concerns with professionalism and efficiency
  • Maintained up to date knowledge of store policies and promotions to assist customers effectively
  • Recognized for excellent customer service and problem-solving skills, contributing to a positive shopping experience

Education

Health Care Studies -

Community College of Philadelphia
Philadelphia, PA
02.2025

High School Diploma -

Benjamin Franklin High School
Philadelphia, PA
06.2022

Skills

  • Patient care
  • Medication administration
  • Mobility assistance
  • Independence support
  • Conflict resolution
  • Organization
  • Multitasking
  • Interpersonal skills
  • Technical competency

Timeline

Transportation Security Officer

Department of Homeland Security
07.2023 - Current

Direct Support Professional

Comhar Intellectual Disability Services
01.2021 - 07.2023

Customer Service Representative

Walmart
12.2019 - 01.2022

Health Care Studies -

Community College of Philadelphia

High School Diploma -

Benjamin Franklin High School

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TAAIRA BROWN-EL