Transportation Security Officer recognized for exceptional productivity and efficient task execution. Expertise in threat assessment, passenger screening, and security technology operation. Strong communication and problem-solving skills enhance teamwork and uphold safety protocols with precision. Committed to fostering secure travel environments through meticulous attention to detail and proactive security measures.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Transportation Security Officer
Transportation Security Administration, TSA
Boston, Massachusetts
09.2024 - 08.2025
Screened passengers and baggage using advanced security technology.
Conducted thorough inspections of carry-on items for prohibited items.
Collaborated with law enforcement to ensure passenger safety during incidents.
Enforced TSA regulations and procedures to maintain airport security standards.
Provided clear instructions to travelers for efficient security processing.
Monitored security checkpoints to identify suspicious behavior or activities.
Trained new officers on operational procedures and safety protocols.
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Utilized problem solving skills to deescalate difficult customer service encounters.
Searched individuals and baggage for weapons and other prohibited items.
Performed security screenings of passengers and their carry-on items to detect prohibited items.
Used x-ray scanners to check luggage and carry-on items for unauthorized materials.
Assisted passengers with disabilities in walking through screening checkpoints.
Communicated effectively with team members while performing duties under pressure.
Responded quickly in emergency situations by utilizing appropriate safety protocols.
Concierge
PBS
Brooklyn, New York
06.2024 - 08.2024
Assisted guests with inquiries and provided information about local attractions.
Coordinated transportation arrangements for guests, including taxis and shuttles.
Managed reservations and scheduling for dining and entertainment experiences.
Responded promptly to guest requests, ensuring high levels of satisfaction.
Handled special requests, such as celebrations or accommodations for disabilities.
Developed relationships with local businesses to enhance guest offerings and services.
Handled mail and package deliveries, keeping items secure.
Directed incoming calls and messages to appropriate staff or residents.
Answered guest questions regarding local area, facilities and amenities.
CNA Student
Glenmont Job Corps Center
Albany, NY
11.2021 - 06.2022
Delivered nursing-related services under supervision of Registered Nurse.
Cared for patient activities of daily living by assisting with eating, bathing, toileting and mobility.
Managed and maintained patient rooms, shared-living areas and nursing stations.
Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Maintained comprehensive base of unit supplies to meet expected patient demands, public health emergencies and mass casualty incidences.
Cared for patient caseload under direction of physician and nursing staff.
Shadowed professionals to understand industry and operations.
Expeditor
DDM Expediting services
Ridgewood, NY
02.2018 - 12.2021
Expedited, routed and dispatched materials and parts according to production schedules and commitments, generated schedule progress reports and tracked completed orders.
Verified pricing and computed product totals to complete detailed invoices.
Entered information into system to update status reports.
Adhered to corporate standards and policies in overseeing operations.
Supervised staff performing daily activities.
Skate Guard
The Rink at Brookfield Place with Gregory & Petukhov
Manhattan, NY
11.2020 - 05.2021
Maintained organization, cleanliness and safety of ice rink to deliver positive guest experiences.
Attended to skaters after accidents, falls or incidents and prepared documentation.
Monitored skaters for adherence to rules and ice safety policies.
Helped with planning and execution of ice arena special events and programs.
Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
Collaborated with peers to deliver consistent service and promote customer retention.
Communicated with manager to discuss ride maintenance or repair issues.
Car Salesman
Yes Autos
Queens, NY
06.2020 - 01.2021
Greeted customers at arrival to build positive relationships and discuss vehicles.
Responded to inquiries from potential customers via email and telephone.
Displayed vehicle features and took customers on test drives in local area.
Managed sales negotiations and financing options.
Educated customers about sales processes, guarantee requirements and service standards.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Tracked updates to vehicles, changing markets and customer purchasing trends.
Sprinkler Fitter Apprentice
Capitol Sprinkler
Woodside, NY
09.2019 - 03.2020
Observed safe work rules and utilized fall protection and PPE.
Adhered to installation plan to perform accurate work in line with design Standards.
Cut, bent and threaded pipes and joining pipes using screws, bolts, fittings, solder and plastic solvents.
Installed and replaced water heaters, drainpipes and water supply lines.
Filled piping systems with water and air to test for leaks.
Installed and repaired gas lines and hot and cold water lines.
Cut openings in walls and floors to accommodate pipe and pipefittings.
Performed rigging and forklift operations to maneuver parts and machinery.
Inspected and tested installed systems to isolate and identify faults.
Identified, removed and replaced worn components to maximize system functionality.
Cut diverse pipe sizes and lengths to prepare for installation.
Verified and gathered measurements to determine proper piping sizes.
Education
CNA: Medical Assisting -
Glenmont Job Corps
Glenmont, NY
06.2022
High School Diploma -
Atlantic Southeastern Academy
Miami, FL
05.2017
Skills
Observation Documentation
Attention to Detail
Time Management
Infection Control
Problem-Solving
Safety Protocols
Strong Work Ethic
Complaint Resolution
Emotional and Social Support
HIPAA Compliance
Verbal and Written Communication
Patient Care Quality
Heavy Lifting
Willingness to Learn
Calm under Stress
Medical Terminology
Respectful and Compassionate
Dependable and Responsible
PPE Usage
Supportive Personality
Critical Thinking
Empathy and Compassionate Care
Security screening
Threat assessment
Emergency response
Compliance enforcement
ID verification
Conflict resolution
Team collaboration
Customer service
Attention to detail
Effective communication
Problem solving
Training delivery
Integrity and honesty
Suspicious activity identification
Baggage inspection
Certification
PPE
HIPAA
OSHA-10
OSHA-30
Ergonomics
CNA License
CPR Certification
ServSafe Handlers
ServSafe Allergens
Blood borne Pathogen
Healthcare Ergonomics
Certified Nursing Assistant
Hazardous Waste Materials
Expediting license
Languages
English, Native/Bilingual
Spanish, Native/Bilingual
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Transportation Security Officer
Transportation Security Administration, TSA
09.2024 - 08.2025
Concierge
PBS
06.2024 - 08.2024
CNA Student
Glenmont Job Corps Center
11.2021 - 06.2022
Skate Guard
The Rink at Brookfield Place with Gregory & Petukhov