Alexzandria Hopkins
Sacramento,CA
Summary
Server and bartender with over 10 years of experience. Experience in both relaxed and fine-dining establishments. I love giving a personalized experience to all of my guests, making them feel welcome and wanting to return. I set out to achieve being more than just an employee but striving to be an asset to the company.
Overview
8
8
years of professional experience
Work History
Server & Bartender
Bear @ Stanly Ranch Auberge Resort
04.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Solbar @ Solage Auberge Resort
07.2019 - 12.2019
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
Server
Texas Roadhouse
01.2017 - 02.2018
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Monitored guests for intoxication and immediately reported concerns to management
- Checked identification to enforce age requirement for alcoholic beverages
Bartender
Sir Veza's Taco Garage
09.2016 - 02.2018
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy
- Managed accurate register and produced daily sales reports backing up inventory usage numbers
- Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
- Assisted servers with specialty drinks orders by preparing on-demand items without delay
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
Education
Teacher - Kindergarten and Preschool Education
Napa Valley College
Napa, CANatural Science and Mathematics
Napa Valley College
Napa, CA2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Hospitality service expertise
- Memory retention
Timeline
Server & Bartender
Bear @ Stanly Ranch Auberge Resort
04.2022 - Current
Server
Solbar @ Solage Auberge Resort
07.2019 - 12.2019
Server
Texas Roadhouse
01.2017 - 02.2018
Bartender
Sir Veza's Taco Garage
09.2016 - 02.2018
Natural Science and Mathematics
Napa Valley College
Teacher - Kindergarten and Preschool Education
Napa Valley College
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