Ashlyn Cooper
Conway
Summary
Highly motivated worker with experience in a fast-paced environment. Proven track record of exceeding goals and driving customer satisfaction. Skilled in providing excellent customer service and developing relationships with customers. Adaptable student with knowledge of account development, brand management, and client relations. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised for teamwork by my peers, I can be relied upon to help your team achieve its goals.
Overview
4
4
years of professional experience
Work History
Hostess
Hook & Barrel
01.2024 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Sales Assistant
Anytime Fitness
02.2023 - 08.2023
- Followed up with customers after sales to gain feedback
- Highlighted new products and company promotions during sales pitches
- Ensured compliance with company policies and procedures at all times
- Used knowledge of company products and services to recommend solutions to customers
- Unloaded and organized delivered products in appropriate store locations
- Networked with clients via phone and email, informing them of promotions and events
- Kept up with maintenance and cleanliness of facility.
Dance Instructor
For A Dancer Inc.
09.2021 - 05.2023
- Provided personalized feedback on progress made by each student during class sessions
- Maintained accurate records of attendance and progress for each student
- Collaborated with other faculty members on preparing recital programs which included selecting music pieces according to theme or concept chosen
- Assisted with costume design for performances including selecting colors that are suitable for the type of dance being performed
- Created choreography for student performances in various styles of dance such as jazz, ballet, tap, hip hop, and contemporary.
Cashier
Messick's Farm Market
09.2020 - 09.2021
- Informed customers of special promotions, loyalty programs, and discounts
- Greeted and informed customers of products, fostering positive store experiences
- Performed opening and closing duties such as counting money, balancing registers and reconciling discrepancies
- Assisted customers with locating items throughout the store when needed
- Operated cash register and accurately processed payments, returns, and exchanges.
Education
Bachelor of Science - Marketing
Coastal Carolina University
Conway, SC05.2025
Associate of Applied Science - General Studies
Laurel Ridge Community College
Bealeton, Virginia08.2023
High School Diploma -
Liberty High School
Bealeton, VA05.2022
Skills
- Time Management
- Creative Problem Solving
- Business Planning
- Customer Satisfaction
- Customer Service
- Patience and Empathy
- Phone Etiquette
- Detail Oriented
Timeline
Hostess
Hook & Barrel
01.2024 - Current
Sales Assistant
Anytime Fitness
02.2023 - 08.2023
Dance Instructor
For A Dancer Inc.
09.2021 - 05.2023
Cashier
Messick's Farm Market
09.2020 - 09.2021
Bachelor of Science - Marketing
Coastal Carolina University
Associate of Applied Science - General Studies
Laurel Ridge Community College
High School Diploma -
Liberty High School
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