Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haleema Washington

Los Angeles,CA

Summary

Seasoned Customer Associate with years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.

Overview

13
13
years of professional experience

Work History

Administrative Support Assistant

Best Buy DDC 2605
Compton, CA
09.2020 - Current
  • Maintained consistent and efficient flow of human resources information throughout departments by updating corporate intranet.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.

In-Home Caregiver

IHSS In Home Support Services
Los Angeles, CA
04.2016 - Current
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

Special Events Coordinator

Dave & Buster's
Torrance, CA
04.2018 - 04.2020
  • Supervised staff during events and maintained efficient performance.
  • Coordinated efficient set-up and clean-up for each event for quick facilities turnarounds.
  • Staffed events by maintaining roster of available personnel and reliable service providers.
  • Resolved issues with service providers and inventory vendors to produce smooth events.
  • Managed administrative logistics of events planning, event booking and event promotions.

Front Desk Associate /Event Assistant

Gable House Bowl
Torrance, CA
09.2015 - 07.2019
  • Maintained cleanliness and organization of front desk area.
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel..
  • Performed event coordination for larger parties and gatherings.
  • Handled clients' deposits and payments with organized approach and good recordkeeping abilities.

Education

Medical Assistant - Medical Assisting

ICDC College - Lawndale
Lawndale, CA
08.2010

Skills

  • Calm and Professional Under Pressure
  • Order and Refund Processing
  • Customer Support
  • POS Systems and Ordering Platforms
  • MS Office Proficiency
  • Call Volume and Quality Metrics
  • Clerical Support
  • Microsoft PowerPoint
  • Guest Experiences
  • Establishing and Maintaining Customer Relationships

Timeline

Administrative Support Assistant

Best Buy DDC 2605
09.2020 - Current

Special Events Coordinator

Dave & Buster's
04.2018 - 04.2020

In-Home Caregiver

IHSS In Home Support Services
04.2016 - Current

Front Desk Associate /Event Assistant

Gable House Bowl
09.2015 - 07.2019

Medical Assistant - Medical Assisting

ICDC College - Lawndale

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Haleema Washington