Healthcare professional with solid foundation in clinical administration and surgical scheduling, known for driving efficient operations and enhancing patient care quality. Proven ability to collaborate with multidisciplinary teams and adapt to evolving healthcare needs. Valued for leadership in regulatory adherence and process improvement.
Overview
13
13
years of professional experience
Work History
Clinical Administrator
Mooi Medical Spa and Laser Center
09.2024 - 01.2026
Managed patient intake and checkout processes to ensure efficient flow.
Updated all charts prior to patient visits for accurate record-keeping.
Prepared for office surgeries and procedures to facilitate timely operations.
Assisted with surgeries, ensuring adherence to procedural protocols.
Administered patient injections while maintaining safety standards.
Stocked inventory to guarantee availability of necessary supplies.
Prepared, assisted, and documented all procedures to maintain comprehensive records.
Sterilized instruments and cleaned office to uphold hygiene standards.
Trained new staff on administrative protocols and software systems.
Assisted in developing, implementing, and evaluating clinical policies and procedures.
Supervised data entry and document sharing for EMR system management.
Surgical Coordinator
Comprehensive Women’s Health
10.2012 - 08.2024
Verified insurance benefits and scheduled surgeries for 13 physicians.
Managed patient records and ensured data accuracy in electronic systems.
Communicated with patients regarding pre-operative instructions and post-operative care.
Handled insurance verification and authorization processes for surgical procedures.
Assisted in training new staff on office procedures and software systems.
Coordinated with hospital personnel to ensure proper preparation of OR rooms prior to surgery.
Collected patient payments to ensure timely transactions.
Coded and billed surgeries accurately for reimbursement.
Created and modified schedules for all 20 providers to optimize efficiency.
Managed multi-line telephone system to facilitate effective communication.
Updated patient records regularly to maintain accuracy.
Executed front office duties during staff shortages to ensure continuity of operations.
Demonstrated ability to work independently in fast-paced environments.
Medical Assistant
Alliance Family Physicians
06.2006
Measured medication and administered injections to ensure patient safety.
Complied with HIPAA regulations to maintain patient privacy.
Trained in front office duties to support administrative functions.
Created flyers for various events using Microsoft Word to promote services.
Utilized time management skills to keep providers on schedule.
Scheduled follow-up appointments for patient continuity of care.
Ordered and stocked medical supplies to maintain operational readiness.
Measured vital signs and conducted patient intake for accurate assessments.
Education
Associates of Arts - Medical Technology, Clinical Laboratory Science
Santa Fe College
Gainesville, Florida
01.2012
Skills
HIPAA compliance
Patient scheduling
Customer service
Medical terminology
EMR and EHR systems
Clinical documentation
Procedure assistance
Team collaboration
Compassionate care
Insurance verification
Prior authorization management
ICD-10 and CPT coding
Work Preference
Work Type
Full Time
Location Preference
On-SiteRemote
Timeline
Clinical Administrator
Mooi Medical Spa and Laser Center
09.2024 - 01.2026
Surgical Coordinator
Comprehensive Women’s Health
10.2012 - 08.2024
Medical Assistant
Alliance Family Physicians
06.2006
Associates of Arts - Medical Technology, Clinical Laboratory Science