Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emilea Winans

Comstock Park,MI

Summary

At Acorn Health, I spearheaded clinical workflow optimization and nurtured a culture of continuous improvement, boosting patient satisfaction scores significantly. My blend of expertise in HIPAA compliance and exceptional leadership, coupled with a knack for fostering teamwork, propelled operational efficiency and staff development.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Administrator

Acorn Health
10.2021 - Current

● Create personalized schedules for clients and their families based upon recommended clinical hours. (Responsible for 500+ hours)
● Work directly with Clinical Directors and BCBA’s to effectively create treatment teams for clients.
● Drive weekly meetings with Clinical Directors to review weekly schedules, new clients, and new technicians.
● Keep client labels accurate based upon number of hours clients are receiving.
● Responsible for creating technician schedules using Microsoft Excel.
● Responsible for daily communication via Microsoft Outlook, Microsoft Teams, and Zoom with families and technicians for late arrivals, cancellations, etc.
● Responsible for responding to all families within 2 hours
● Tasked with reporting to the Clinical Directors and Regional Director of Operations for staff needs to fulfill client hours.
● Assist newly hired technicians with reporting call-offs, late arrivals, and time-off requests while adhering to Acorn Health policies and procedures.

  • Maintained knowledge of standardized medical billing codes.
  • Managed patient scheduling and rescheduling, directing related billing issues to supervisor.
  • Evaluated employee performance regularly, providing constructive feedback to foster professional growth.
  • Improved patient satisfaction by streamlining appointment scheduling and follow-up procedures.
  • Maintained up-to-date information in electronic medical records software.
  • Developed and distributed employee work schedules based on operational needs and employee requests.
  • Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.

Lead Behavioral Technician

Acorn Health
10.2021 - 04.2023
  • Supported families through ongoing communication and collaboration, fostering a supportive home environment for clients.
  • Reduced challenging behaviors by employing evidence-based techniques and positive reinforcement methods.
  • Assisted in the development of functional assessments to identify triggers and patterns of challenging behaviors.
  • Collaborated with multidisciplinary team members for comprehensive client care and goal achievement.
  • Manage personalized schedules, routines, and programs for each individual.
    ● Provide services to individuals with autism to improve socially significant behaviors.
    ● Clean and sanitize the facility after every client.
    ● Responsible for providing feedback and summarizations of the client's session to the families.
    ● Assist other team members.
    ● Tasked with new hire training, conducting RBT competencies, administrative tasks, and managing monthly order list as a lead.
    ● Assist BCBA’s with assessments and creating individualized programming.
  • Evaluated client progress regularly, adjusting treatment plans as necessary to optimize results.
  • Participated in ongoing professional development to stay current with industry trends and advancements in behavioral therapy techniques.
  • Managed caseloads efficiently, prioritizing tasks based on client needs and time-sensitive deadlines.
  • Improved communication skills among non-verbal clients by utilizing alternative methods such as sign language or picture exchange systems.
  • Coordinated with supervisors to review case-specific concerns, seeking guidance when needed for optimal outcomes.
  • Enhanced client progress by implementing individualized behavior intervention plans and data-driven strategies.
  • Conducted skill acquisition programs, teaching clients essential life skills to improve overall independence and daily functioning.
  • Provided crisis intervention support during critical incidents, utilizing de-escalation techniques to ensure client safety.
  • Assisted in training new hires on company policies, procedures, and therapeutic approaches to ensure consistent quality of care.
  • Mentored junior technicians, providing guidance on best practices and effective behavioral interventions.
  • Facilitated group sessions focused on social skills development, promoting peer interactions and building relationships among clients.
  • Maintained accurate client records, documenting progress towards goals and ensuring regulatory compliance.
  • Developed rapport with clients by establishing trust through consistency and positive reinforcement strategies.
  • Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Supported client using principles of applied behavior analysis.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Learned specialized behavior approaches to implement behavioral strategies.
  • Kept accurate records by documenting progress and adhering to prescribed behavior plan.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Supported patient confidentiality in accordance with HIPAA regulations.
  • Treated clients and families with respect and dignity.
  • Charted on each patient daily based upon tasks every hour.
  • Monitored patient behavior and immediately reported changes to supervisor.
  • Provided therapeutic activities to assist with patient development.
  • Assisted in development of therapeutic activities for patients.
  • Assessed patient progress and reported changes to supervising BCBA
  • Participated in patient education, helping to reinforce concepts and treatment plans.

Education

High School Diploma -

Coloma High School
Coloma, MI
06.2018

Bachelor of Science - Psychology

Central Michigan University
Mount Pleasant, MI
05.2027

Skills

  • Clinical leadership
  • Clinical workflow optimization
  • HIPAA compliance
  • Patient care coordination
  • Operations management
  • Health information systems
  • Customer service
  • Time management
  • Problem-solving
  • Active listening
  • HIPAA guidelines
  • Staff scheduling
  • Records management

Certification

CPR and First Aid Certification

RBT Certification

Timeline

Clinical Administrator

Acorn Health
10.2021 - Current

Lead Behavioral Technician

Acorn Health
10.2021 - 04.2023

CPR and First Aid Certification

RBT Certification

High School Diploma -

Coloma High School

Bachelor of Science - Psychology

Central Michigan University
Emilea Winans