Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Proven track record in data analytics, business management and process improvement. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills.
Overview
10
10
years of professional experience
Work History
Senior Project Manager
Bone Dry Roofing Inc
08.2024 - Current
Managed multiple simultaneous implementations with minimal supervision, demonstrating strong organizational skills and adaptability.
Presented project updates to senior leadership, highlighting successes and addressing challenges with proposed solutions, ensuring ongoing support for the implementation team''s efforts.
Led a diverse team of professionals in successfully completing complex implementations on time and within budget constraints.
Developed and implemented procurement strategies to optimize purchasing processes.
Facilitated training sessions to equip teams with necessary tools and knowledge for successful implementations.
Senior Buyer
Quest Safety Products, Inc.
01.2024 - 08.2024
Coordinated cross-functional teams to align procurement activities with organizational goals.
Conducted regular audits of purchasing processes to identify areas for improvement and compliance adherence.
Participated in continuous improvement initiatives, contributing ideas for more effective procurement processes.
Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
Optimized supply chain operations by coordinating with international vendors for timely delivery of goods and services.
Process Improvement Manager
McFarling Foods
01.2023 - 12.2023
Improved efficiency and effectiveness of performance and management of processes across departments.
Gathered and analyzed large amounts of data to determine improvement projections.
Managed change among staff of 40 to achieve buy-in and cooperation and overcome resistance.
Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
Evaluated impact of process change on overall operation and determined return on investment.
Buyer
McFarling Foods
01.2022 - 12.2023
Communicated with vendors regarding inventory needs and negotiated prices to maintain profit margins.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Developed cost-effective purchasing strategies to maintain inventory levels on more than 2,000 products and improve operational procedures.
Devised effective marketing, sales and other promotional initiatives.
Customer Experience Coordinator
Comfort Systems USA
07.2020 - 01.2022
Collaborated with 40 field offices and internal teams to ensure timely completion of repairs and projects
Looked up orders, provided estimated arrival details and assisted with delivery logistics.
Handled all escalated complaints and implemented timely, knowledgeable, and effective solutions balancing customer and business needs.
Created and updated database designs and data models to merge internal information with external customer portal.
Sourcing Manager
Comfort Systems USA
06.2015 - 03.2020
Assigned daily employee tasks and monitored activity and completion.
Worked with team members to improve performance and implement training updates.
Developed monthly and daily production output plans to deliver on customer service and financial metrics of over 80 vendors.
Administered agreements by negotiating change orders, executing contract extensions, and resolving administrative issues.
Analyzed 10 million dollars in spend data to identify and execute cost-savings, cost-avoidance, and value analysis opportunities.
Liaised with internal and external stakeholders to identify and leverage contract value opportunities.
Implemented policies and standard operating procedures for continuous improvement.
Handled several high-level projects simultaneously, successfully delivering each of them in less time than was expected.
Daily duties included fleet management/order processing for 40 operating companies.
Formed strategic partnerships, established metrics and participated in complex negotiations with OEM's and service providers.
Increased customer satisfaction by resolving delivery issues and addressing production expectations.
Maximized value from business processes to eliminate inefficiencies and reduce costs.
Supported gross profit goals by negotiating and controlling costs, lead times, freight terms and purchase quantity requirements.
Education
Bachelor of Science - Business Management
Western Governors University
Indianapolis
2017
Associate of Science - Business Administration
Ivy Tech Community College
Indianapolis
2015
Skills
Process Improvement
Supply Chain Distribution
Strategic Planning
Transformational Leadership
Strategic Vision
Transportation Managing
Project plan development
Scope management
Warehouse Operations
System Configuration
Conflict Resolution
Project Management
Accomplishments
Lead a team of six to develop and implement an ERP across five businesses with more than 15 locations.
Designed several reporting tools to aid in financial transparency across multiple business functions
Created and maintained several intranet sites to house all relevant product/promotional information for the operations team to access while in the field
Implemented a just-in-time inventory management strategy which reduced waste, improved cash flow and increased flexibility.