Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Zac Hawkins

Zac Hawkins

Indianapolis,IN

Summary

Dynamic individual with hands-on experience in construction and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

10
10
years of professional experience

Work History

Division Manager

Bone Dry Roofing Inc
03.2024 - Current
  • Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
  • Boosted customer satisfaction rates by addressing concerns promptly and effectively resolving issues.
  • Led division through period of significant organizational change, maintaining focus and achieving key objectives.
  • Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.

Production Manager

Bone Dry Roofing Inc
03.2023 - 03.2024
  • Resolved issues quickly to maintain productivity goals.
  • Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
  • Sourced materials to keep up with production goals and meet customer demands.

Home Solutions Specialist

Bone Dry Roofing Inc
10.2019 - 03.2023
  • Coordinated efforts between multiple departments to ensure seamless delivery of home solutions projects within budget and on schedule.
  • Provided top-notch customer service, ensuring high levels of satisfaction among existing clients while attracting new ones.
  • Assisted clients in selecting appropriate products and services based on their budget constraints and specific needs.
  • Boosted sales performance by effectively demonstrating product features and benefits to potential clients.

EWP Coordinator

84 Lumber
03.2019 - 10.2019
  • Implemented new invoicing process that improved accuracy and profitability of job packs.
  • Worked closely with Design Manager to ensure accurate delivery from Design to Jobsite to minimize delivery costs
  • Managed vendor relationships with multiple vendors including but not limited to Weyerhaeuser, Boise, Simpson Strong-Tie, and Mitek to secure best quality of services and products for organizational needs.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.

Co-Manager

84 Lumber
07.2018 - 03.2019
  • Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
  • Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
  • Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
  • Increased sales revenue by training and mentoring staff in effective selling techniques and product knowledge.

Manager Trainee

84 Lumber
09.2015 - 07.2018
  • Streamlined operational efficiency by identifying areas of improvement and developing targeted action plans.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Explained services and products to customers in friendly and engaging way.
  • Handled day-to-day customer or client questions via telephone or email.

Education

Avon High School
Avon

Skills

  • Sales and marketing experience
  • Customer relationship development
  • Resource allocation oversight
  • Inventory management

Interests

  • Family
  • Personal Development and Self-Improvement
  • Running
  • Gym Workouts
  • Video Gaming

Timeline

Division Manager

Bone Dry Roofing Inc
03.2024 - Current

Production Manager

Bone Dry Roofing Inc
03.2023 - 03.2024

Home Solutions Specialist

Bone Dry Roofing Inc
10.2019 - 03.2023

EWP Coordinator

84 Lumber
03.2019 - 10.2019

Co-Manager

84 Lumber
07.2018 - 03.2019

Manager Trainee

84 Lumber
09.2015 - 07.2018

Avon High School

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