Ceaser .O. Arua
The U.S Army
Lavergne,TN
10
years of professional experience
1
Certification
I am a detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Work History
Patient Administration Specialist
6 Years- Coordinated monthly activities and ensured Patient Administration Dept. (PAD) had necessary tools, including computers, scanners, and medical files, to effectively evaluate and process all drill tasks.
- Performed Quality Assurance on over 3,500 medical documents to ensure quality delivery of the desired services.
- Properly scanned & coded all medical documents into the military medical chart for proper tracking and documentations.
- Properly scanned & coded all medical documents into the military medical chart for proper tracking and documentation.
- Identified and resolved issues in medical record storage systems and tools, preventing wastage and improving operational efficiency.
- Educated over 2,000 new soldiers on accessing medical charts, online PHAs, HRR, and related systems to enhance their readiness.
- Performed military readiness training like land navigation, weapon qualification & cyber security among others to be ready for all assigned missions.
- Smyrna TN., Medical Readiness Detachment Unit
Claim Examiner II
11 Months- Collected and summarized medical information to evaluate cases for disability eligibility.
- Analyzed supplemental security income benefits to ensure beneficiaries were not double benefiting from the system.
- Gathered and processed medical and work history documents to assess merits of various cases.
- Arranged special medical examinations with different specialists to support more data collection to build strong evidence for proper decision making.
- Prepared written determinations, summarizing findings and rationales for SSN benefit eligibility decisions.
- Evaluated vocational factors to establish claimants' eligibility for other jobs.
- Nashville (State of TN)
Psychiatric Tech/ Handle W/care trainer
4 Years 1 Month- Taught two weekly classes for 30 to 40 clients on trigger identification, symptom discovery techniques, and community resources for early intervention.
- Observed, documented, and communicated client behaviors indicating difficulties with treatment adherence, such as withdrawal from activities and non-compliance with medication.
- Trained & led teams of employees on de-escalation and restraint of aggressive/ violent clients to both protect the clients & employees as per hospital operations guidelines.
- Conducted periodic theoretical & hands-on training/retrainings of newly recruited employees, psychiatric technicians, nurses & other stakeholders on Handle with Care.
- Developed and managed training events for MTMHI employees about different therapeutic procedures to de-escalate agitated & violent patients; additionally, integrated timely and efficient application of primary restraint techniques for protecting employees and clients against injuries.
- Conducted periodic theoretical & hands-on training/retraining of newly recruited employees, psychiatric technicians, nurses & other stakeholders on Handle with Care.
- Developed and managed training events on therapeutic procedures to de-escalate agitated and violent patients, incorporating primary restraint techniques to enhance safety for clients and staff.
- Identified and recommended employees for proper Unit placement, and re-training as deemed necessary.
- Nashville, TN
Education
MS. - Healthcare Administration
Master of Science - Conflict resolution & peacebuilding
BS. - Developmental Studies
High School - High School.
Skills
Process improvement
HIPAA compliance
Regulatory compliance
Medical terminology proficiency
Time management
Administrative support
Organizational growth
Effective communication
Multitasking Abilities
HIPAA regulations
Teamwork and collaboration
Conflict mediation
Patient advocacy
Teamwork
Multitasking
Certification
Training/ Certifications attained., Fort Sam Houston Joint Military Base - Advanced Individual Military Training (Patient Administration) - July 2020., Fort Sill Oklahoma Military school -Military Basic training - March-2020., DoD - Cyber Security Certification - 2025.
Timeline
Claim Examiner II
TN. Disability Determination Services ( DDS)
01.2020 - 12.2020Read More
Patient Administration Specialist
The U.S Army
06.2019 - 06.2025Read More
Psychiatric Tech/ Handle W/care trainer
Middle TN Mental Health Institute (MTMHI)
12.2015 - 01.2020Read More
Linnaeus University
Master of Science from Conflict resolution & peacebuilding
Read More
Mbarara University of Science and Technology
BS. from Developmental Studies
Read More
Atapara S.S
High School from High School.
Read More
Austin Peay State University
MS. from Healthcare Administration
Read More