seeking an entry level position, Where i can utilize my skills and experience to help with everyday operations, that will lead to a long term career relationship with Hawaiian airlines. .
Overview
12
12
years of professional experience
Work History
City Bus Operator
Oahu Transit Services
09.2017 - Current
Provided passenger assistance, collected fares and offered schedule and route information.
Demonstrated proactive problem-solving skills in handling emergency situations while maintaining the safety of all passengers on board.
Improved passenger satisfaction by maintaining punctuality and adhering to established bus schedules.
Enhanced safety measures by conducting regular vehicle inspections before daily operations.
Navigated city streets safely while adhering to traffic laws and regulations to ensure smooth transit services for passengers.
Completed required training programs to stay updated on industry regulations and best practices for public transportation services.
Processed onboard incidents calmly and professionally, prioritizing passenger safety while following appropriate protocols for incident resolution.
Assisted passengers with disabilities, ensuring proper use of accessibility equipment for a comfortable travel experience.
Provided excellent customer service by greeting each passenger warmly upon boarding the bus and answering any questions about routes or fares.
Motor coach/Mini bus operator
Polynesian Adventure Tours
08.2016 - Current
Physical possession of the Motor coach/Mini bus assigned by dispatch
Performed periodic Maintenance checks on Vehicle
Meet and Greet passengers/ Tour groups with the spirit of Aloha.
Assist passengers on and off the Motor coach/ Mini bus safely
Transport passengers to and from their destination safely and on time
Report to dispatch on arrival and departure times with the Proper head count of passengers
Properly check and load Baggage under Motor coach/ Mini bus compartment
Adhere to road rules and regulations
Communicate effectively with passengers/ Tour groups and dispatch office
Facility Monitor
Kealahou West Oahu
03.2015 - 08.2016
Reported building issues to building management to reduce safety concerns.
Maintained incoming and outgoing shipment and mail logs to facilitate mailroom operations.
Assisted in the development of emergency response plans, improving overall preparedness for unforeseen situations.
Oversaw inventory management processes, maintaining accurate records of supplies needed for daily operations.
Collaborated with security team to implement effective surveillance measures, reducing incidents of theft or vandalism.
Facilitated training sessions for new employees on proper procedures and safety protocols within the facility environment.
Improved communication among staff members by organizing regular meetings to discuss ongoing issues and address concerns promptly.
Managed access control systems, ensuring only authorized personnel entered the premises.
Security Officer
Jan Guard
01.2013 - 03.2015
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Checked and verified photo identification prior to granting facility access.
Education
Commercial Drivers License (CDL) - Class License B, P endorsement
Polynesian adventure tour, Grayline Hawaii
High School Diploma -
Nanakuli High And Intermediate
89-980 Nanakuli Ave, Waianae, HI 96792
05-1996
Skills
Creative problem solver
Exceptional communication skills
Quick learner
Strong interpersonal skills
Crisis and emergency communications
Excellent time management
Knowledge of state roads and highway
Disaster preparedness
Organized
Trained in security
Dependable
Health and safety training
Excellent multi-tasking ability
References
References upon request
Timeline
City Bus Operator
Oahu Transit Services
09.2017 - Current
Motor coach/Mini bus operator
Polynesian Adventure Tours
08.2016 - Current
Facility Monitor
Kealahou West Oahu
03.2015 - 08.2016
Security Officer
Jan Guard
01.2013 - 03.2015
Commercial Drivers License (CDL) - Class License B, P endorsement
Polynesian adventure tour, Grayline Hawaii
High School Diploma -
Nanakuli High And Intermediate
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